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ING Direct: "We are no longer processing payments to MBNA CANADA - MASTERCARD" ??????

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  • Sep 26th, 2010 11:19 am
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Apr 10, 2010
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ING Direct: "We are no longer processing payments to MBNA CANADA - MASTERCARD" ??????

[QUOTE]Hi XXX,

We are no longer processing payments to MBNA CANADA - MASTERCARD. MBNA CANADA - MASTERCARD was set up as a payee on your payee list and has been removed. Please note that future-dated payments have also been cancelled. We apologize for the inconvenience.

ING DIRECT
save your money[/QUOTE]

What the hell?
13 replies
Deal Addict
Feb 24, 2008
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I also got a bunch of emails from ING Direct, ALL my payee list has been deleted automatically by ING. Here is what it says:

"We are no longer processing payments to MBNA CANADA - MASTERCARD. MBNA CANADA - MASTERCARD was set up as a payee on your payee list and has been removed. Please note that future-dated payments have also been cancelled. We apologize for the inconvenience."

Not sure what is going on here.
Member
Nov 12, 2009
295 posts
78 upvotes
Well, I just talked to ING and it seems there is a glitch and they are working on it. I have also been told that they all had ING chequing accounts for a year and half now and all testing was done then.

They said we should receive an email once the problem is fixed. I am not sweating it.
Member
Nov 12, 2009
295 posts
78 upvotes
guessaaa wrote: Well you would be if your payment is due Monday.
Right, but why would you wait until Saturday morning if your payment is due on Monday. On top of that, we all know the account is offered on preview basis meaning you should not yet be closing your original account or expect all to go smoothly. Anyway, it is your call, I am still not sweating it.
Newbie
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Jul 12, 2010
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Just checked account, they all seem to be back.
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Aug 18, 2005
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Burlington-Hamilton
LOL, I guess this is the side effect of being a beta tester for a bank! :lol:
- casual gastronomist -
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Dec 11, 2005
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Jucius Maximus wrote: LOL, I guess this is the side effect of being a beta tester for a bank! :lol:

+1 :)
To be nobody but yourself - in a world which is doing its best, night and day, to make you everybody else - means to fight the hardest battle which any human being can fight; and never stop fighting. -- E. E. Cummings
Newbie
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Jul 12, 2010
50 posts
Just received this e-mail @ 4:53 ADT
[QUOTE]Hi Saver,

You may have noticed email alerts this morning saying payees had been removed from your THRiVE Chequing Account. We had a small glitch but it has since been resolved. Your payee list has been restored and everything is back to normal. Thanks for your patience and understanding, and sorry for any inconvenience this may have caused.

ING DIRECT
save your money

* * *
At ING DIRECT, we respect your privacy and the privacy of others. To read our privacy code, visit ingdirect.ca/en/privacy/index.html.[/QUOTE]
Member
Nov 12, 2009
295 posts
78 upvotes
Best tester or not, if it is not for those emails alerts, I would not have known that this has happened, apart from chances of reading on RFD.
Deal Addict
Oct 9, 2005
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Avenger wrote: I would be a little more punctual with my payments :)

Paying on the due date does not make it late.
youtube101 wrote: Right, but why would you wait until Saturday morning if your payment is due on Monday. On top of that, we all know the account is offered on preview basis meaning you should not yet be closing your original account or expect all to go smoothly. Anyway, it is your call, I am still not sweating it.

Because a post-dated payment was set? And you're basically saying that people shouldn't use the account for what it's intended use is because it's not "ready". Why use the account at all then?
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Jun 6, 2009
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guessaaa wrote: And you're basically saying that people shouldn't use the account for what it's intended use is because it's not "ready". Why use the account at all then?

What he's saying is you should have a backup in case something like this happens, at least until the testing for this new product has been thoroughly done.

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