Requested TransUnion Credit Report, still not received, any help
I requested a credit report from Trans-Union previous month and they said normally it takes 30 days for them to process and send it, I don't know whether it means I should receive it within 30 days or they'll send it after 30 days. But upon calling them they said I should be receiving it within 30 days. However, when I asked them if it has been mailed out to me, they said no report has been mailed out since they never received a request. I was completely surprised, how can it be? It's going to be full 30 days on Thursday. I mailed out the request on 18th of October. Another lady there told me the reason it doesn't appear on their computer might be because 30 days aren't over yet and that the request might appear then. I'm not too sure on that since it obviously can't take that long to log in a request or can it? I'm basically seeking any sort of advice and help here.
I sent out a copy of my license and visa statement for them to confirm its me (though I have changed the visa card since then). So, basically I'm worried that my mail might have gotten lost. What should I do? I sent it in with regular mail. I have a fraud alert on my file due to recent trouble I ran into, could that be the reason they haven't sent in the report? I don't know what to think, I'm getting mixed responses from Trans Union, one person says its mailed out one says it hasn't.
Any help would be highly appreciated.
Thanks.
I sent out a copy of my license and visa statement for them to confirm its me (though I have changed the visa card since then). So, basically I'm worried that my mail might have gotten lost. What should I do? I sent it in with regular mail. I have a fraud alert on my file due to recent trouble I ran into, could that be the reason they haven't sent in the report? I don't know what to think, I'm getting mixed responses from Trans Union, one person says its mailed out one says it hasn't.
Any help would be highly appreciated.
Thanks.