Telus marketing door-to-door?
In Vancouver today, snow has fallen to about 6 inches high. And a Telus marketing rep was walking door to door, trying to switch people from Shaw to Telus. In the snow! Is Telus that desperate for sales?
If Telus just answered their customer service phone calls within 5 minutes instead of leaving us on hold for 2 hours or just had great customer service, then they might not have to resort to door-to-door sales. I remember how their telephone marketing reps would phone existing Telus customers every week trying to sell more Telus services, to the point that we had to change our phone number to another company. So many things wrong with this company and everything could be fixed internally, instead of trying to market to new customers whom will complain with the rest of us.
If Telus just answered their customer service phone calls within 5 minutes instead of leaving us on hold for 2 hours or just had great customer service, then they might not have to resort to door-to-door sales. I remember how their telephone marketing reps would phone existing Telus customers every week trying to sell more Telus services, to the point that we had to change our phone number to another company. So many things wrong with this company and everything could be fixed internally, instead of trying to market to new customers whom will complain with the rest of us.