Future Shop Special Delivery Problem Never Showed Up
So...
Samsung Special Delivery TV was supposed to be delivered yesterday. I got 2 confirmations by phone. The first was an automated message and the second was someone from best buy Canada discussing that my TV was going to be delivered. Nobody ended up delivering the TV yesterday. I call up future shop and they're attempting to find out where my TV is? Is this a common occurrence? I could be more understanding if they were busy and called saying that they won't be able to send the TV in time for the delivery date. But, they don't seem to even know where my TV is and are attempting to track it down?
I have to say I'm not too pleased with Future Shop's service at the moment and will re-think my options about purchasing directly in store rather than online next boxing day. You can't have people take time off work and then not even show up the date that you give to your customers. I held up my end of the bargain as I was here and they weren't. Does this happen often with future shop?
Samsung Special Delivery TV was supposed to be delivered yesterday. I got 2 confirmations by phone. The first was an automated message and the second was someone from best buy Canada discussing that my TV was going to be delivered. Nobody ended up delivering the TV yesterday. I call up future shop and they're attempting to find out where my TV is? Is this a common occurrence? I could be more understanding if they were busy and called saying that they won't be able to send the TV in time for the delivery date. But, they don't seem to even know where my TV is and are attempting to track it down?
I have to say I'm not too pleased with Future Shop's service at the moment and will re-think my options about purchasing directly in store rather than online next boxing day. You can't have people take time off work and then not even show up the date that you give to your customers. I held up my end of the bargain as I was here and they weren't. Does this happen often with future shop?