I have a Carrier Infinity ICS furnace and the labour required to remove and replace the blower fan is quite a lot thanks to the stupid design of the furnace itself. Now I ask, since I am under warranty (5 year parts and I'm on the 4th year) would I be better off paying the labour costs to Highlife Heating & Cooling or just contact a trusted professional that would most likely just replace the thermistor on the GE ECM motor instead. The people that are coming in from Highlife are just inexperienced and imo stupid. One of the servicemen even asked me how to operate the thermostat which is a basic model and he had troubles putting on the door of the furnace. Now from my perspective, he should be doing this with no issues as he is dealing with furnaces 24/7. He had asked me to leave the basement because he felt better working in privacy and when I discovered that he had not even removed the blower motor or the connectors and just check the voltages on the board I kept it to myself that his diagnostics was absurd. He claims that the WHOLE motor needs to be replaced when I'm sure that it's just the control module that needs replacing.
I ask you, am I being scammed or is it just an inexperienced unhelpful serviceman?
Would my best choice be to just call a better serviceman at the cost of parts as well or will the pure cost of parts kill me?
I have the fault code 41.
Oh! And he promised to come anywhere from 9am-12pm. He came at 5pm!!!!! WTF.
The serviceman's name is Niru and he drives a new unbranded Nissan white van. The back is unorganized and it's filled with so much stuff that's just piled on each other.