axle and supporting arm broke while driving
So my dad's 2007 Jeep Compass's wheel almost broke off today. From what the tow truck driver said, the axle is broken and most likely the lower supporting arm as well. This happened while in a school zone, so it was under 30km, there is one witness, and my dad also took a few pictures. The front wheel is still attached, but is coming out at a 45 degree angle in the awkward way, not the turning right way. Other parts were probably also damaged since there was quite a bit of transmission fluid leaking.
The supporting arm was replaced less than a year ago, actually 6 days to a full year, so it should be covered under the 1 year parts warranty? The dealer is denying this and saying the car is over 100,000km and warranty is expired. I need some input on what to do next since there are obviously several parts damaged which I guess would be out of the 100,000km warranty, but it seems like shotty mechanic work which caused other parts to fail. How can the axle suddenly break without warning... I'm just glad this wasn't on the highway.
The supporting arm was replaced less than a year ago, actually 6 days to a full year, so it should be covered under the 1 year parts warranty? The dealer is denying this and saying the car is over 100,000km and warranty is expired. I need some input on what to do next since there are obviously several parts damaged which I guess would be out of the 100,000km warranty, but it seems like shotty mechanic work which caused other parts to fail. How can the axle suddenly break without warning... I'm just glad this wasn't on the highway.