Bad experience with NCIX
I've always received good service from NCIX, but I took a chance buying something from their outlet on eBay recently and it turned out to be a bad decision.
I picked up a Hauppauge tuner card, noting that the auction stated "replacement only for defective items". I figured cool, if the card doesn't work, they will replace it.
Well, the card doesn't work. I contact NCIX and get my RMA number. I shipped it back and called today to check the status and they told me it was shipped back to the manufacturer and I was going to have to wait 2-6 weeks for repair. Thanks a lot guys. Where is the replacement?
After some other recent questionable service there, I'm doubting whether or not I should continue to buy from them. I will definitely not buy from their eBay outlet again.
I picked up a Hauppauge tuner card, noting that the auction stated "replacement only for defective items". I figured cool, if the card doesn't work, they will replace it.
Well, the card doesn't work. I contact NCIX and get my RMA number. I shipped it back and called today to check the status and they told me it was shipped back to the manufacturer and I was going to have to wait 2-6 weeks for repair. Thanks a lot guys. Where is the replacement?
After some other recent questionable service there, I'm doubting whether or not I should continue to buy from them. I will definitely not buy from their eBay outlet again.
40 Blu-ray / 33 HD DVD and growing!
Contest wins:
$100 HMV gift card from Scene.ca
A pair of movies passes (including soda and popcorn) from Hershey's/Giant tiger
$200 Moxie's gift card from Gallo winery
Contest wins:
$100 HMV gift card from Scene.ca
A pair of movies passes (including soda and popcorn) from Hershey's/Giant tiger
$200 Moxie's gift card from Gallo winery