Became a Summitt Energy scam victim :(
I moved in to a new town home on Dec 1st. There was a guy from Summitt Energy showed up at my door on Dec 3rd. Under pressure, I ended up signing the agreement and became a Summit Energy scam victim
I kept calling the customer service and that guy (I believe it is the same guy every time I called) said my phone number or contract number is not on the file yet.
I faxed them a notice of cancellation on Dec 5th, I requested a return reply in both mail & email, and mentioned the Customer Protection Act and I expect a immediate response within 3 business days. Until today, I haven't heard anything from them. I called again this morning and that guy said he did not find anything on the computer yet. I think he is not telling the truth.
I called Ontario Energy Board, the staff said if I kept the transaction record of the fax, I should be okay. However, Summitt Energy can still call me after 10th day.
I'm worried and frustrated. Anything else I can do at this point?