Seems they have some serious QA issues.....Bubblegum86 wrote: ↑ I returned my Neato Connected after 8 months because the laser stopped working. They took the robot and accessories that i had left without the box and refunded the full amount. Very happy with BBB not so much with the vacuum. $800 machine should last longer than 8 months...
I keep trying to ignore this thread but keep coming back - need to decide whether to gamble on this or not. The BBB return policy makes it somewhat low risk I guess....