[IMG]http://i15.tinypic.com/2dvpjeq.jpg[/IMG]
I got this Ban Level charge. anybody know what's ban level adjustment ?
I got this Ban Level charge. anybody know what's ban level adjustment ?
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Mar 8th, 2007 6:34 pm
Mar 8th, 2007 6:49 pm
Mar 12th, 2007 10:25 pm
Call another CSR, I have been able to get better deals than that every time. Try again.Mulder and Scully wrote: ↑I've been with Sympatico for over 6 years now and the best they offered me was $34.99/month. I mentioned my long history with them (I went through the $44/mo price, $49/mo, 20GB caps, 1mbit speeds, 3mbit speeds, etc) as well as how their offers to new customers are never offered to old customers (12 mo of free Xbox Live, $100 Bell GC, $200 FS GC, etc) but customer service didn't care at all.
Mar 13th, 2007 2:27 pm
Mar 13th, 2007 2:58 pm
Mar 13th, 2007 3:16 pm
Mar 13th, 2007 10:13 pm
Mar 13th, 2007 10:25 pm
No, but the problem was from bell lines not from acanacFLYRCM wrote: ↑I signed up with Acanac at $18.95 per month for DSL, up to 5m/s. The catch is I have to pay 12 month in advance and 50 deposite on the modem. What interesting was, at the beginning, I had a problem with the modem, I placed a tech call with Acanac and a Bell rep returned my call to resolve the problem. So is Acanac = Bell ?
Mar 13th, 2007 10:38 pm
Hi,no offense but some people still don't put their names in some posts on this thread:
Mar 14th, 2007 9:56 am
Mar 14th, 2007 1:34 pm
Mar 14th, 2007 1:36 pm
BAN = Billing Account Numbertonychouca wrote: ↑[IMG]http://i15.tinypic.com/2dvpjeq.jpg[/IMG]
I got this Ban Level charge. anybody know what's ban level adjustment ?
Mar 14th, 2007 2:42 pm
Mar 14th, 2007 3:40 pm
Bravo! That's all it boils down to eh?RomanDesign wrote: ↑......Maybe that's not the best deal, but it sure beats $47 I was paying!....
Mar 14th, 2007 5:44 pm
mcgillhonger wrote: ↑Actually, the next time my contract with Bell is up for renewal, I'm almost certain I will be recording the conversation with the Bell CSR.
I also got tired of the back-and-forth, he-said-she-said, see-saw battles after Bell didn't honor our original commitment over the phone. Only after hours (I'm not joking.. hours) of dealing with Bell CSR's did I finally get my plan back to where it was.
Even then, I realized a month later that they capped me off at 30GB instead of the unlimited that was promised originally. I got tired of waiting for an hour on the phone while at work so I've decided to let it go and just live with it for one year.
But like I said, I'll be recording my next contract negotiation session with the Bell CSR, asking for a CSR #, as well as asking for an email specifying the details of the verbally-agreed-upon contract.
Does anybody know of any laws against recording these conversations? If not, I'd also like to know what ideas you have for recording phone conversations? Any nifty gadgets out there that do that?
I'm tired of complaining and dealing with Bell CSR's hours on end. It's time to be proactive and take the initiative!
Mar 14th, 2007 8:34 pm
Mar 14th, 2007 8:50 pm
mcgillhonger wrote: ↑Just curious whether any of you would ever RECORD your conversation with Bell reps. Hell, enuf of us are complaining about the horrible experience of false promises and their denials of making any such promises. Why isn't anyone doing something about it like recording the dahm conversation?
Mar 15th, 2007 1:10 am
Mar 15th, 2007 8:52 am
mcgillhonger wrote: ↑ Hmm.. what about asking them to email you a copy of the deal before you agree to it over the phone? I don't know. There's gotta be a way for consumers to better protect themselves from these deliberate bait-and-switch techniques.
Mar 30th, 2007 2:01 am