Bell-Check your bull for "Extra Directory Listing $3.10"
Long story short, Bell loyalty guy says they had a bug in their systems wherein any change to your internet plan kicked in this bogus charge. They have known as far back as Dec. 17, 2013 but did not tell anyone.
So, check your bills every month. A friend had been paying this same bogus charge for 14 years. They refused any refund beyond 3 months.
My assault on Bell’s ears got me a significant discount in perpetuity, others can do the same.