Shopping Discussion

Bell home phone going up $3.03??

  • Last Updated:
  • May 1st, 2012 1:23 pm
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Deal Addict
Oct 18, 2004
2862 posts
214 upvotes
Kitchener

Bell home phone going up $3.03??

Just got my bell bill:

"Effective June 3, 2012, the monthly price of your Home phone service will increase by $3.03."

Are they freaking kidding me? It just went up $3 last year!!! This is ridiculous.
17 replies
Deal Addict
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Apr 4, 2009
1534 posts
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Planet X
Cancel Cancel Cancel.

Who has a land line for voice services anymore anyway?

Unless it is a must in your household, then never mind.
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but it's starting to dim.
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Feb 26, 2009
436 posts
28 upvotes
Sudbury
Teksavvy for local phone service. A warning, their DSL service SUCKS, and they routinely block websites from their customers.
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Mar 8, 2002
3454 posts
435 upvotes
Ottawa
OK, you pointed out that you had exactly the same complaint last year, but you stuck with Bell anyway. You are the kind of customer that Bell loves! Just keep paying the bill...

Get off the fence and switch to Teksavvy or another wholesaler. It will be a pain with service disruptions during the switchover, but by my count, I have saved $800 in three years with their home phone, long distance, and DSL internet, plus I get Canadian based technical support that doesn't read from a script. Billing is light years ahead of Bell. Invoices come in via email, pay via online banking, if there is a mistake they cancel the bill and email you a new one. Bell won't do that!

Bell Call Display $10.95/mo, Teksavvy $3. On that front alone I've saved $286!
Deal Fanatic
Jan 7, 2002
8048 posts
1889 upvotes
Waterloo, ON
LondonOntGuy wrote:
Apr 28th, 2012 4:50 am
A warning, their DSL service SUCKS, and they routinely block websites from their customers.
Utter nonsense, plain and simple.

Perhaps there's an issue with your line or you live too far away from a CO or RDSLAM to get fast, reliable DSL. So do many, many Bhell customers. But to extrapolate that into a blanket statement such as yours is both false and outrageous.

P.S. Why is it that Teksavvy's scores for DSL service have topped DSLReports' ISP ratings charts for years?
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Oct 22, 2007
7977 posts
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London
LondonOntGuy wrote:
Apr 28th, 2012 4:50 am
Teksavvy for local phone service. A warning, their DSL service SUCKS, and they routinely block websites from their customers.
You're going to have to explain that.
Deal Addict
May 3, 2008
4345 posts
230 upvotes
LondonOntGuy wrote:
Apr 28th, 2012 4:50 am
Teksavvy for local phone service. A warning, their DSL service SUCKS, and they routinely block websites from their customers.

Yeah I have Teksavvy DSL for the last 4-5 yrs and that's not true.

I think I'm gonna switch to their land line as well if it's still cheaper. How do you go about switching, do you just fill out that form on the Teksavvy website and they do everything or should I call Bell + Teksavvy? I think it works out to being $28/month for Teksavvy home phone with caller ID and call waiting.
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Sr. Member
Mar 15, 2008
507 posts
32 upvotes
Montreal
There's no reason to still be with Bell (other than lack of any other provider in the area, or masochism). They're like an abusive partner that people are afraid of leaving. But you can do it and never look back.

You can go Teksavvy for DSL And phone and have the exact same quality of service (and more bandwidth for less money) while actually having respectable customer service (not that you will ever need to call them beyond the initial setup - I haven't) and monthly bills that actually have the same amount on them every month (versus having to call Bell every goddamned month to fix their "mistakes").

Take it a step further and you can get a pretty good VOIP line instead of home phone, or transfer your number to Fongo and forward it to three phones, and you can replace your home phone for free, or nearly for free.

And there are tons of options to cut the cord for TV, though it's understandable if you still want to keep some kind of traditional TV service.

Hope this helps give you a little push.
Member
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Feb 26, 2009
436 posts
28 upvotes
Sudbury
More often than not, a website I use to view streaming video, Ch131, comes up as 'server not found' when I try to visit it from my main computer. On the bedroom laptop, using an open connection from neighbours that use either Bell or Start, it works just fine.

I doubt that it matters but the Teksavvy IP I get usually identifies me as being in Toronto. On the open wifi, it comes up as London, which is where I'm located.
Deal Fanatic
Jan 7, 2002
8048 posts
1889 upvotes
Waterloo, ON
LondonOntGuy wrote:
Apr 28th, 2012 11:34 am
More often than not, a website I use to view streaming video, Ch131, comes up as 'server not found' when I try to visit it from my main computer. On the bedroom laptop, using an open connection from neighbours that use either Bell or Start, it works just fine.
That sounds like a DNS issue.

1. Have you flushed your DNS cache?
2. Have you reported it to Teksavvy?
3. Have you tried using a generic DNS like Google or OpenDNS?

Or is it just that much easier to post "Teksavvy's their DSL service SUCKS" on RFD on a thread about Bhell?
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Jun 14, 2001
15043 posts
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LondonOntGuy wrote:
Apr 28th, 2012 11:34 am
More often than not, a website I use to view streaming video, Ch131, comes up as 'server not found' when I try to visit it from my main computer. On the bedroom laptop, using an open connection from neighbours that use either Bell or Start, it works just fine.

I doubt that it matters but the Teksavvy IP I get usually identifies me as being in Toronto. On the open wifi, it comes up as London, which is where I'm located.

Even Cogeco was having issues like with a website that according to a thread over in their DSL Reports forum a few months ago. Customers were complaining, Cogeco was trying to get it fixed, the site was passing the buck back to Cogeco.

The internet is...well the greatest, most buggy piece of crap ever invented.
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Member
May 23, 2008
436 posts
48 upvotes
Gtown
Unless you live in an area with very frequent power disconnections and your landline is critical, then why are you still with Bell?
Five years ago I moved and I have asked Bell to move the line. They said it costs $200 to activate the line in the new house. I said what? $200? Cancel my account. I was paying $40/month for basic service. I did my research at I went with Freephoneline.ca. I had to buy a VoIP adapter for $80 and a configuration file for $50, but that was it. Free home phone in the last 5 years! No downtime ever, except when my Internet was down for a few days - I was with Teksavvy over DSL and the (Bell) line went down. I moved to Teksavvy over cable (Rogers) and no problems since.
So I saved over $2700 dollars. If the home phone ever becomes critical, which I doubt with three cell phones in the house and another VoIP line, I will buy a gas generator for power, and it will still be cheaper then Bell.
Member
User avatar
Feb 26, 2009
436 posts
28 upvotes
Sudbury
I tried the alternative DNS options and did the usual 'flushdns', I had pretty much the same result. Very odd that it only seems to happen with that site. :confused: I retract what I said earlier, but their service still not perfect by any means. - I still get booted off whenever I get called on my building's intercom. (Enterphone 2000)

As for switching your phone number to TekSavvy, just call them up and tell them you want to jump ship. They'll handle all the details on their end, and there will be zero interruptions. You might even be able to convert your number to 'TekTalk' as well, which is what I'm doing so I can save my number when I move.
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