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Locked: Bell Mobility - Ask anything

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audit13 wrote:
Feb 9th, 2013 11:58 am
Will new smartphone contracts will have two subsidy cancellation fees: one for voice and one for data?
I assume you're asking "what happens if I cancel the data early?"

The answer is yes, there will still be a Voice Credit (known as the Device Credit or SAPA) and a Data Credit (known as the DSAPA)
This is unchanged from before. Cancelling your data would result in a pro-rated chargeback of the DSAPA (just as before). The only difference is the DSAPA will no longer be capped at $200.

In the Past, SAPA was capped at $400, and DSAPA at $200 (outside Quebec). However, the data credit was always the larger credit (e.g., $445 on iPhone 5). In the new policy, if you cancel your iPhone data plan, you would be paying back $445 / 36 x remanining months. Before, you would pay $445 / 36 x remaining months, max $200. This "max" is now the total data credit value.
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Corporate Account Manager for a Bell Mobility Reseller
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Dec 7, 2009
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Hi WorldIRC,

I have a question:

I had a 20% discount for SIM only on a 3 year contract (36M plan code).
It recently came off and I'm currently not on a contract.
I don't want to lose my plan (Fab 10- 6 GB- 36M promo plan) but I would like to add the 10% discount for SIM only as I'm not interested in getting a new phone.
Is there a way to add it? I've called Retentions but they won't help me.
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someguy1987 wrote:
Feb 9th, 2013 4:34 pm
Hi WorldIRC,

I have a question:

I had a 20% discount for SIM only on a 3 year contract (36M plan code).
It recently came off and I'm currently not on a contract.
I don't want to lose my plan (Fab 10- 6 GB- 36M promo plan) but I would like to add the 10% discount for SIM only as I'm not interested in getting a new phone.
Is there a way to add it? I've called Retentions but they won't help me.
No. The 10% offered on month to month is actually just a marketing term. The plans are actually priced 10% cheaper than the contract variants (E.g., the $65 plan on no term is actually a $58.50 plan, not $65 - 10% discount). Therefore, unless your plan is offered in M2M flavour w/ the discounted price, you will not be able to do this.
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WorldIRC wrote:
Feb 9th, 2013 7:17 pm
No. The 10% offered on month to month is actually just a marketing term. The plans are actually priced 10% cheaper than the contract variants (E.g., the $65 plan on no term is actually a $58.50 plan, not $65 - 10% discount). Therefore, unless your plan is offered in M2M flavour w/ the discounted price, you will not be able to do this.
Thank you!

I was just wondering as my 20% discount was originally added as a closing tool
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someguy1987 wrote:
Feb 9th, 2013 7:23 pm
Thank you!

I was just wondering as my 20% discount was originally added as a closing tool
Yes, in this case, 10% is not a "closing tool", it's a discounted version of the month to month rate plan (in fact, it is the only option on month to month).
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How do I get Bell to waive the HUP fee? better to try online by phone or in person? thanks
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Mike71 wrote:
Feb 17th, 2013 4:53 pm
How do I get Bell to waive the HUP fee? better to try online by phone or in person? thanks
I think the HIP fee gets charged automatically. Once you do the HUP, call in and try and convince them to waive it. If you've been a Bell customer for a while and you have them for other services, let them know that and see if they can give you credit as an incentive to stay.
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Mike71 wrote:
Feb 17th, 2013 4:53 pm
How do I get Bell to waive the HUP fee? better to try online by phone or in person? thanks
How far into your contract are you? You'll likely have more leverage near the end (there's a promo going on now for those near the end).
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I'm on an old Solo prepaid plan with a CDMA phone. Can I keep my prepaid plan if I transfer to bell mobility with a new smartphone.
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vistaliving wrote:
Feb 17th, 2013 8:42 pm
I'm on an old Solo prepaid plan with a CDMA phone. Can I keep my prepaid plan if I transfer to bell mobility with a new smartphone.
Your SOLO prepaid plan is for SOLO only. You can however switch to SOLO HSPA, and purchase outright a Smartphone and use your SIM with that.
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Jan 26, 2012
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Hey WorldIRC, do you know anything about Bell corporate plans?
My buddy brags about his plan a lot, just wanted to ask if it even exists.

350 minutes (or 250 can't remember)
Unlimited weekends/nights
Unlimited texting
20GB of data

All for 35/month
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WorldIRC wrote:
Feb 17th, 2013 8:15 pm
How far into your contract are you? You'll likely have more leverage near the end (there's a promo going on now for those near the end).
Contract ending date of August 9/2013. Any promo's that we would be eligible for? Thanks for any advice/info.
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WorldIRC wrote:
Feb 17th, 2013 10:06 pm
Your SOLO prepaid plan is for SOLO only. You can however switch to SOLO HSPA, and purchase outright a Smartphone and use your SIM with that.
where would I go to do that?
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vistaliving wrote:
Feb 18th, 2013 7:15 am
where would I go to do that?
Local Bell store should have SOLO SIMs in stock for $10 (in store activation fee of $25 may apply). You could then obtain your own phone and pop it in.
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Mike71 wrote:
Feb 18th, 2013 4:44 am
Contract ending date of August 9/2013. Any promo's that we would be eligible for? Thanks for any advice/info.
So you're less than 6 months away? Give retentions a call. See what they can offer you. You can also check out the retentions thread (link in my OP).
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