Bell Phone Swap Offer

[Hellfire]

Watch out if you want to switch to Bell. Their CS is horrible. I had two phones one Mike, and one Telus PCS. I decided to switch the Mike phone to Bell due to serious network issues in my area, and because Bell is offering Billing by the Second.

Right from the start I had to fight with them to get them to honor their advertised plans and offers. It took almost two weeks, and I was a day away from terminating my contract with them (15 days to cancel, no penalty)

And then after I though I'd got everything sorted out I found out that 5 days after activating Bell had issued me a bill, and overcharged me around $20.
That took a few days to sort out too...

Well, after the horrible experience I got from bell, I decided to kept my Telus PCS phone, and the Telus matched the bell plan.

Conclusion: Bell CS is terrible & never had a problem with Telus in many many years.

[suziecute]

Contrary to some of you guys who had bad experiences with Bell, I've never had any problems with them. My contract with Bell expired a few months ago but I wanted to keep my plan (it includes long distance with no extra charge) and get a new cell phone. I had to pay full price for my phone but I negotiated with them to waive my hardware upgrade fee.

Recently, my company had a deal with Bell to offer discount on cellular plans for employees and I was able to transfer my plan to my corporate plan. My new plan does not include long-distance but the monthly fee comes out much cheaper, and I can always use phone card to make long-distance calls. I told them I want a 3 years contract to get the 3 months free of unlimited calling and they agreed. I was surprised because I know they normally give the free months only to new customers.

I think my good experiences with Bell may have something to do with the fact that my parents have been long-time customers with them and that they have business account with Bell.