[Bell] Bell - Retention Deals
My contract ends next month and so I decided to give them a call while I was at work. I dialed *611 on my cell phone and then said 'cancel phone' to the auto. service and then it took me to retentions.
I first said to the lady that I would like to know how much credit I have on my phone (I've got $250 and my friend who is ex-bell employee says you can push them to add another $50 credit), and then I followed up on saying how much I wanted the iPhone and that I might go with Rogers to get it. Right away she told me about the Samsung Instinct and took a look at my contract and see what she could do for me.
$54 Before Tax (this includes the SAF + 911)
Unlimited Mobile Browsing
What I was offered:
1. $30 Before Tax (this includes the SAF + 911)
Unlimited Local From 6PM - 8AM
20 Unlimited Calls To 1 Number
300 Texts Messages
2. $50 Before Tax (this includes the SAF + 911)
Unlimited Local From 6PM -8AM
Fun 20 Package (Unlimited Texts, Picture Msging, Mobile Browsing, Media Pack)
Waived $35 Activation Fee
I told her that I will think about it (hopefully she'll add something better) and she said 'Can I give you a call at a later time?' and now so she is going to call me on Monday at 7PM and she left a memo in the system.