Check your router compatibility in https://support.meetcircle.com/hc/en-us ... and-Circlemovieking wrote: ↑ My instructions were in French so I had to google the english ones, but it didn't seem like connecting the circle to the router via ethernet was mentioned, despite coming with a ethernet cord. Did I miss something? For those that have a Circle, do you have it connected via ethernet?
Edit: Maybe it didn't come with an ethernet cord? I thought that it did but can't find it now.
My Circle is connected to an Asus RTN66 and Circle suggests connecting via Wifi, if you plug in the ethernet you need to turn off NAT Accelaration.
Also my 2.4 and 5Ghz have different SSIDs and Circle still manages any devices connected in both including devices connected to the ethernet ports.
I have a separated mesh network using the Samsung Connect Home pro and Circle does not work for that . That's why I still have the Asus RTN66 that my kids/guests use.