Shopping Discussion

Best Buy NO LONGER Accepts Items WITHOUT a Receipt?

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  • Jan 13th, 2008 2:20 pm
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Deal Expert
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Jan 27, 2006
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Woodbridge

Best Buy NO LONGER Accepts Items WITHOUT a Receipt?

Just wondering if this is on select Best Buy because I was at Oakville today and say a sign/memo on the CSR saying, "...we will no longer accept Returns, Exchanges or In-Store Credit WIHTOUT a receipt."
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Deal Addict
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Nov 4, 2006
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I thought they stopped accepting returns without receipts a pretty long time ago.
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Dec 12, 2003
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too many scammers taking advantage of lax return policies, e.g. that costco thread where the guy returned his TV 2 after 2 years for a refund.
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Nov 15, 2006
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Ottawa
BS, I returned a game to BB without a receipt for store credit last week.
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Dec 11, 2005
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It is both luck of the draw and depends on your believability.

I return stuff for Walmart without a receipt occasionally without issue. I always have to show my drivers license though. I don't abuse this policy and only return things I bought there, just sometimes I *do* lose the receipt.
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Mar 31, 2007
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I went to BB last week to refund a PS3 game and was told they will only give me half the value on GC and I refused and went to Walmart instead
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Jul 21, 2007
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I thought this policy was old and written years ago..
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Mar 31, 2007
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aimfox wrote:
Jan 12th, 2008 5:42 pm
I thought this policy was old and written years ago..
A whole bunch of people were exchanging/refunding stuff without receipt right after the holidays so no it wasnt written years ago
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Sep 3, 2007
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Bell Rep wrote:
Jan 12th, 2008 5:45 pm
A whole bunch of people were exchanging/refunding stuff without receipt right after the holidays so no it wasnt written years ago
actually i think it was written years before. It;s just that people don't pay attention to what was said on the receipt or the sign behind customer's service.
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Mar 31, 2007
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dragon_drift wrote:
Jan 12th, 2008 6:03 pm
actually i think it was written years before. It;s just that people don't pay attention to what was said on the receipt or the sign behind customer's service.
So BB had this policy for years now but most BB dont know about it ?

I dont get it
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Sep 9, 2005
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Bell Rep wrote:
Jan 12th, 2008 6:17 pm
So BB had this policy for years now but most BB dont know about it ?

I dont get it
When I worked at BB as long as 2+ years ago, we weren't allowed to take anything back without a receipt - even if it was only for store credit :confused:

I guess maybe some managers allow it and some don't?? Or maybe lazy CSRs not doing their job properly (which is most likely the case :razz :)
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Jul 30, 2005
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I think more places should do this as well, way way to many damn scammers out there its sickening.

Especially the people who walk in and grab something off the shelf and ask to return it
Banned
Dec 15, 2005
2286 posts
Great Policy.
No one should be crying.

Its no ones fault but your own if you LOSE a receipt.

People blaming a CSR for being unable to take care of piece of paper. Jokes.
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Jun 3, 2005
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Bell Rep wrote:
Jan 12th, 2008 5:38 pm
I went to BB last week to refund a PS3 game and was told they will only give me half the value on GC and I refused and went to Walmart instead
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