Shopping Discussion

Best online customer service

  • Last Updated:
  • Dec 9th, 2013 7:36 pm
Deal Addict
Oct 6, 2007
1002 posts
378 upvotes
Toronto, ON
I think I'll actually lean toward buying more logitech devices just from reading this thread.
Deal Expert
User avatar
Aug 18, 2005
18444 posts
3114 upvotes
GTA West
maytricks wrote:
Dec 9th, 2013 9:53 am
I think I'll actually lean toward buying more logitech devices just from reading this thread.
Make sure you thoroughly research before you buy. I've been interested in numerous gaming mice from Logitech, however, all models I investigated were plagued with certain widely reported non-fixable hardware issues. Even on Logitech forums, the issues are widely discussed.

I went through 3 Logitech G7 mice... the return/RMA process was super-easy, however, all 3 mice failed in the exact same way. Good customer service does not cover up for products lacking in quality.
What if there were no hypothetical questions?

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