Beware the so-called "deals" on Rogers' new RDeals website
Posted: Feb 8th, 2013 9:57 pm
First time posting - so outrageous I had to!
I ordered this item:
http://www.rdeals.ca/deal/26777/51-perc ... /kitchener
Received a package from http://www.stylehaus.ca/pages/contact-us (although original item was supposedly from http://beebabop.com/products/18k-white- ... et-in-gray)
The jewelry I ordered had elegant detailing and was supposed to be white gold plated. Instead I got a cheap looking piece of junk that only vaguely resembles the advertised item. The clasp is like a key chain clasp, it's definitely not gold plated (looks like it's sloppily covered in some shiny dark paint) the earring "pearls"(?) are way smaller proportionally than in the photo... etc etc.
[IMG]http://i1079.photobucket.com/albums/w50 ... rison2.jpg[/IMG]
The clasp:
[IMG]http://i1079.photobucket.com/albums/w50 ... /clasp.jpg[/IMG]
Tried contacting RDeals. 30 minutes on hold before being unceremoniously disconnected. Called back, 20 minutes on hold before someone answered. They were no help whatsoever. He unenthusiastically took down my complaint and told me that it's not their responsibility to deal with this and that I should contact the merchant. "beebabop" ignored my email and they don't have any other contact info on the website. I guess RDeals doesn’t actually make sure that the "deals" they offer are legitimate and not a scam.
My next stop is BBB and I guess demanding my money back from RDeals. Very disappointing ordeal because I actually wanted the set (as advertised) and planned to give it as a gift.
I ordered this item:
http://www.rdeals.ca/deal/26777/51-perc ... /kitchener
Received a package from http://www.stylehaus.ca/pages/contact-us (although original item was supposedly from http://beebabop.com/products/18k-white- ... et-in-gray)
The jewelry I ordered had elegant detailing and was supposed to be white gold plated. Instead I got a cheap looking piece of junk that only vaguely resembles the advertised item. The clasp is like a key chain clasp, it's definitely not gold plated (looks like it's sloppily covered in some shiny dark paint) the earring "pearls"(?) are way smaller proportionally than in the photo... etc etc.
[IMG]http://i1079.photobucket.com/albums/w50 ... rison2.jpg[/IMG]
The clasp:
[IMG]http://i1079.photobucket.com/albums/w50 ... /clasp.jpg[/IMG]
Tried contacting RDeals. 30 minutes on hold before being unceremoniously disconnected. Called back, 20 minutes on hold before someone answered. They were no help whatsoever. He unenthusiastically took down my complaint and told me that it's not their responsibility to deal with this and that I should contact the merchant. "beebabop" ignored my email and they don't have any other contact info on the website. I guess RDeals doesn’t actually make sure that the "deals" they offer are legitimate and not a scam.
My next stop is BBB and I guess demanding my money back from RDeals. Very disappointing ordeal because I actually wanted the set (as advertised) and planned to give it as a gift.