Boxing Day 2012 Deals Archive

[Comp] Blazing hot! Dell vostro 2420 laptop, core i3, ubuntu, only $279 today only!!!!!!!!

  • Last Updated:
  • Jan 7th, 2013 10:15 am
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Deal Addict
Mar 3, 2004
1139 posts
133 upvotes
Toronto
Worst customer service I have ever dealt with...............Been on the phone for an hour now just being transfered left right center...............AHHHHHHHHHH
Sr. Member
May 16, 2012
717 posts
138 upvotes
Quebec
Jaytee wrote:
Jan 2nd, 2013 11:28 am
Same with me. I ordered really early, but Im guessing ubuntu versions are taking longer then Windows ones.

Estimated ship date of Jan 11.
Me:

Status: In Production Order Details Help
Estimated Delivery Date: 14/01/2013 ""
Shipping Method: Canada Standard
Order Date: 26/12/2012

Estimated Delivery Date: 14/01/2013 "" <--- This is the date of shipment from Dell? or the date that I receive in the mail??
Member
Apr 17, 2004
314 posts
73 upvotes
Max128 wrote:
Jan 2nd, 2013 1:24 pm
Me:

Status: In Production Order Details Help
Estimated Delivery Date: 14/01/2013 ""
Shipping Method: Canada Standard
Order Date: 26/12/2012

Estimated Delivery Date: 14/01/2013 "" <--- This is the date of shipment from Dell? or the date that I receive in the mail??
This is very strange, without first shipping how can one determine delivery date? Have they provided you with tracking number?
Member
Jan 12, 2005
246 posts
2 upvotes
Got the case # for the $50 refund.

Since the issue is now well doc. You guys can submit your cases under "MISSING/WRONG/DAMAGED FORM" instead of calling.

/ Stupid ebates only offer 2% cashback on this dell purchase, while their emails keep listing it as 4% boxing week special event.
Sr. Member
May 16, 2012
717 posts
138 upvotes
Quebec
imran909 wrote:
Jan 2nd, 2013 1:51 pm
This is very strange, without first shipping how can one determine delivery date? Have they provided you with tracking number?
No tracking number because is not ship yet.

Here: https://www.dell.com/support/orderstatus/ca/en/cadhs1 ( Copy the URL in your browser because by rfd not working )

Enter Your Order Number and your Customer Number.
Deal Expert
User avatar
Feb 11, 2009
15372 posts
1594 upvotes
Toronto
Alright called in and they said its now a known issue and they are offering $50 credit or a return.
Selling Feng Shui Crane Coin (See Avatar) - $80 - PM![/B]
Banned
Jan 11, 2004
19816 posts
554 upvotes
I ordered thru business side so call was answered in like 1min. makes it an even better deal for me, mom won't even use 100gb, so the 50 credit worked out great.
Newbie
Aug 20, 2011
44 posts
6 upvotes
got $50 dollar credit 7 to 10 bussiness days! Option 2 was return an optain the same spec laptop but not a vostro different model same price. But rather keep the 320 gb with windows Pro...
Newbie
Aug 10, 2010
73 posts
11 upvotes
I called the buisness number and took only 1 person and 10 min max. Took the $50 credit. Offered $50 or return laptop.
Member
User avatar
Jan 3, 2012
497 posts
148 upvotes
Richmond Hill
Well tonight was easier to get to business customer CSR ..(less than 5 min wait) and was told this is a known error to them , blaming promotion guys for wrong specs.
I settled for the $50 refund as I did not want to send the laptop back as it was already set up with a copy of Win 8. I tried to wrangle a portable hard drive from em but CSR said he was only given 2 options . Now to find a 500gig portable hard drive for $50 as I heard this Vostro 's hard drive is not easy to change.
Member
Feb 9, 2011
451 posts
77 upvotes
Called in and within 5 minutes was offered the options. Took the 50 dollar credit.
Deal Addict
Feb 11, 2005
3792 posts
180 upvotes
Ribbyx wrote:
Jan 2nd, 2013 8:14 pm
Called in and within 5 minutes was offered the options. Took the 50 dollar credit.
Called in and supposed to get the $50 credit as well. We'll see what ends up happening.
Newbie
Aug 22, 2003
40 posts
2 upvotes
Oshawa
Good to see that people are now getting the refund without an hour or two on the phone!

I felt the same about the customer service (bad), mostly being transfered so often and having to explain the problem over and over. Very happy with the laptop for the price so I cannot really complain.
Deal Addict
User avatar
Mar 21, 2010
2921 posts
660 upvotes
Ontario
kopi0 wrote:
Jan 2nd, 2013 7:57 pm
Well tonight was easier to get to business customer CSR ..(less than 5 min wait) and was told this is a known error to them , blaming promotion guys for wrong specs.
I settled for the $50 refund as I did not want to send the laptop back as it was already set up with a copy of Win 8. I tried to wrangle a portable hard drive from em but CSR said he was only given 2 options . Now to find a 500gig portable hard drive for $50 as I heard this Vostro 's hard drive is not easy to change.
I can sell you a 500GB external for $50. check it out here
Be a nice person and enjoy life

My feedback: Heatware Redflagdeals
Deal Addict
User avatar
Mar 21, 2010
2921 posts
660 upvotes
Ontario
I am probably going to sell mine if anyone wants it. I am not sure if I will be getting the 320GB or 500GB since I ordered the Ubuntu. If you want it drop me a PM and I can let you know once it arrives. The laptop has been shipped and its on its way.
Be a nice person and enjoy life

My feedback: Heatware Redflagdeals
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