Bought a "like new" iPhone but received a used one : what to do?

[Nierdal]

Dude, avoid any problems by avoiding this guy. He can't be reasoned with, obviously. I doubt he would understand even if you did give him back some of the money. He'd still persecute you. As well, it might look bad if you're sending him money again after VISA gave you a chargeback.

Make sense. With some people logic just can't be used. I do want to be fair & honest with this guy but I think his problems are way more complicated than just this dispute.

[chrza]

Make sense. With some people logic just can't be used. I do want to be fair & honest with this guy but I think his problems are way more complicated than just this dispute.

I think you've already been MORE than fair. And unfortunately, if he does have problems, those problems are his problems.

[dreamwalker]

Updates?

[Nierdal]

Updates?

The package is still undelivered.

I called CanadaPost three times and they said that they could not do much until their strike end. The CSR said that the package was delayed and supposed to be delivered yesterday but still nothing.

I'll call again today since the strike is over.

[lil_azn]

Updates2?

[Nierdal]

Updates2?

I opened a new case with CanadaPost because they closed the last one because of their strike (????!!).
They are supposed to call me back on monday.

The package was supposed to move but from the tracking he's still stuck at the same old place.

Concerning VISA, they said that anyway I can file for the chargeback up to 90 days after the transaction.

Moral of the story : CanadaPost dropped the ball it would have been much easier with UPS/Fedex.

[lil_azn]

more expensive...

Je te souhaite une bonne année 2009, en espérant que tu n'auras plus d'expérience aussi désagréable

[Nierdal]

more expensive...

Je te souhaite une bonne année 2009, en espérant que tu n'auras plus d'expérience aussi désagréable

Je l'espere moi aussi!

CanadaPost said that they still haven't finished to review the case today. I should get a final answer on friday...

[valeriey]

Good luck in getting this all settled in your favour.

[Nierdal]

Update :

Received a call from a CanadaPost CSR concerning my case and they said that they lost trace of the package because of a software problem (???).

Before they refund me, they need at least to try to contact the receiver (my seller) to confirm that he didn't receive anything.

I gived the CSR the email of the guy and she said that she would call back shortly to keep me informed of his answers.

[lil_azn]

Update :

Received a call from a CanadaPost CSR concerning my case and they said that they lost trace of the package because of a software problem (???).

Before they refund me, they need at least to try to contact the receiver (my seller) to confirm that he didn't receive anything.

I gived the CSR the email of the guy and she said that she would call back shortly to keep me informed of his answers.

so, did she call back?

[lil_azn]

bump

[Joker12]

updates?!

[CHINAdeals]

what a douche of a seller.

for phones/ big ticket items i would really stress seeing the product first.

'like new' my ass

i hope you get your monies back

[Nierdal]

Final update :

Well I finally received my refund from CanadaPost!

Amusing fact, when the he CanadaPost CSR called the seller and she was insulted by him!

She only asked him if he received the package and he started to say some nonsense like if all this was a vast conspiration of the government against him.....

So you understand the kind of guy I was dealing with....


Well overall my bad luck with the lost package is probably a good thing for me. It's a bit frustrating that the seller was not penalized for his mistakes but seeing how he acted it's probably a good thing for me.


Moral of the story :
- Always pay with your credit card only even if it cost a bit more
- Always insure a package