Food & Drink

C&C Supermarket (888 Don Mills Road, North York, Ontario)

  • Last Updated:
  • Jan 11th, 2019 12:25 am
Sr. Member
Dec 29, 2012
575 posts
126 upvotes
Scarborough
Blunt wrote:
Dec 14th, 2018 4:59 pm
With a RIP off name like C&C, they deserve to die.
I hope its painful and fast.

What we need are more Bestco's. Now they do it right.
Except for the take-out sushi, T&T's is better (not good either but edible)
Deal Guru
Sep 2, 2008
10494 posts
746 upvotes
It was pretty busy when I was there Saturday afternoon. Nice supermarket but at this point, all the big Chinese supermarkets are the same to me.
Newbie
Jan 8, 2019
1 posts
I came to C&C today for one primary reason: to get their pearl river bridge premium sweetened vinegar. It's on sale for $6.99. I got about $100 worth of other groceries as well, but when I got to the checkout, I realized that the vinegar they had under their PRB premium sweetened vinegar sign was PRB sweetened vinegar, the non premium kind. I intentionally went to get the premium stuff, then went back to check out. They sent me to customer service when the cash register scanned the premium stuff at regular price. At customer service, I showed them the flyer, showed them the word 'premium' in the flyer, which only had the English name of the item, BTW, and they immediately went to the sale section and took down the sign, and brought a regular sweetened vinegar back and told me that was the one on sale. I showed them that there was no premium word on it. They told me to refer to the picture in the flyer, which is of a tiny, grainy picture of the regular sweetened one. They then told me to go to the manager, who was fiddling with Chinese New Year decorations, and tell him about it. The manager's English wasn't as great as the one lady in customer service, so he didn't do anything but tell me that the one on sale was the regular one. As in he did nothing to fix the problem nor did he allow customer service to fix it. One of the customer service people pointed to their disclaimer in their flyer, which says to check the display price tags in case the flyer has errors. The display price said premium too. And they still didn't do anything about it. They just said a lot of other people bought the regular sweetened one at that price too, like because other people lost out because of C&C's mistake, I should lose out too.
Deal Expert
User avatar
Jul 30, 2007
22100 posts
7137 upvotes
Toronto
joannelylee728 wrote:
Jan 9th, 2019 5:39 pm
I came to C&C today for one primary reason: to get their pearl river bridge premium sweetened vinegar. It's on sale for $6.99. I got about $100 worth of other groceries as well, but when I got to the checkout, I realized that the vinegar they had under their PRB premium sweetened vinegar sign was PRB sweetened vinegar, the non premium kind. I intentionally went to get the premium stuff, then went back to check out. They sent me to customer service when the cash register scanned the premium stuff at regular price. At customer service, I showed them the flyer, showed them the word 'premium' in the flyer, which only had the English name of the item, BTW, and they immediately went to the sale section and took down the sign, and brought a regular sweetened vinegar back and told me that was the one on sale. I showed them that there was no premium word on it. They told me to refer to the picture in the flyer, which is of a tiny, grainy picture of the regular sweetened one. They then told me to go to the manager, who was fiddling with Chinese New Year decorations, and tell him about it. The manager's English wasn't as great as the one lady in customer service, so he didn't do anything but tell me that the one on sale was the regular one. As in he did nothing to fix the problem nor did he allow customer service to fix it. One of the customer service people pointed to their disclaimer in their flyer, which says to check the display price tags in case the flyer has errors. The display price said premium too. And they still didn't do anything about it. They just said a lot of other people bought the regular sweetened one at that price too, like because other people lost out because of C&C's mistake, I should lose out too.
I suppose if you are really pissed off about the whole thing, you could have returned ALL the merchandise you bought for full refund and go elsewhere to shop. Sweet revenge.
Deal Addict
Jan 18, 2003
4818 posts
807 upvotes
Mississauga
joannelylee728 wrote:
Jan 9th, 2019 5:39 pm
I came to C&C today for one primary reason: to get their pearl river bridge premium sweetened vinegar. It's on sale for $6.99. I got about $100 worth of other groceries as well, but when I got to the checkout, I realized that the vinegar they had under their PRB premium sweetened vinegar sign was PRB sweetened vinegar, the non premium kind. I intentionally went to get the premium stuff, then went back to check out. They sent me to customer service when the cash register scanned the premium stuff at regular price. At customer service, I showed them the flyer, showed them the word 'premium' in the flyer, which only had the English name of the item, BTW, and they immediately went to the sale section and took down the sign, and brought a regular sweetened vinegar back and told me that was the one on sale. I showed them that there was no premium word on it. They told me to refer to the picture in the flyer, which is of a tiny, grainy picture of the regular sweetened one. They then told me to go to the manager, who was fiddling with Chinese New Year decorations, and tell him about it. The manager's English wasn't as great as the one lady in customer service, so he didn't do anything but tell me that the one on sale was the regular one. As in he did nothing to fix the problem nor did he allow customer service to fix it. One of the customer service people pointed to their disclaimer in their flyer, which says to check the display price tags in case the flyer has errors. The display price said premium too. And they still didn't do anything about it. They just said a lot of other people bought the regular sweetened one at that price too, like because other people lost out because of C&C's mistake, I should lose out too.
you need to expect a certain level of customer service based on where you go.... so for an Asian grocery, the level is basement...lol
Deal Addict
User avatar
Jan 26, 2007
2743 posts
88 upvotes
Reinforcements have arrived. New shopping options!

I am planning to have a potluck this weekend so I'll check this place out.
I post, you decide.

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