Can I return this at Costco?
*Faux transparency / censorship warning for RFD*
Oct 11th, 2017 4:47 pm
Oct 11th, 2017 5:17 pm
Definitely. For less hassle, hopefully you have the receipt from the online order, otherwise they should be able to find the order via your membership number.springdays wrote: ↑Oct 11th, 2017 4:47 pmI've been a Costco member for years but have only returned items recently bought. However there are now 2 items I am genuinely not happy with - one is a duvet that has shifted and is all over the place. Not warm on one side at all. It's 1 year old and I had bought it online - can I return it?
Oct 11th, 2017 5:25 pm
Oct 11th, 2017 5:27 pm
Oct 11th, 2017 11:35 pm
Damn I had those shitty bulbs too and they all died but I didn't think about taking them back for a refund and threw them outEastGTARedFlagger wrote: ↑Oct 11th, 2017 5:17 pmDefinitely. For less hassle, hopefully you have the receipt from the online order, otherwise they should be able to find the order via your membership number.
They take back almost everything. The only main exception is 90 days limit on electronics (so if your 2nd item is in that category...)
I have returned dead LED bulbs that were over a year old. The box claims 10 years of life so when they started dying prematurely (they had all died after 8-14 months of normal use; they were not on 24/7 by any stretch) I just kept the bulbs (with bubble pack and receipt) until I had enough to refill the bubble pack, brought them back for full refund. These were those horrible Sunbeam brand LED's they sold a few years ago but don't carry anymore, probably because of a high rate of returns. I haven't bought LED's from Costco ever since, go figure the GE ones I've bought at Sam's Club in the USA to replace them are still going strong after 3+ years (and counting).
Oct 12th, 2017 12:48 am
Whenever I buy bulbs (of the LED or CFL variety) I *always* keep the receipts and the bubble packs/boxes they came in. They all like to claim many years/hours of service life, so if a bulb can't even make it to half the advertised service life, it's going back (either to the store, or back to the manufacturer) for a refund. Given how much you'd spend replacing all your house's bulbs with LED lighting under the expectation you're paying a premium to get 10 years use, of course you'd be rightfully annoyed if they lasted less than 5.
Oct 12th, 2017 5:59 pm
Oct 12th, 2017 11:11 pm
I bought about 100 Feit CFL light bulbs from Costco in America while it was heavily subsidized by local utility (90% off) and been using them for 6-8 hours per day for 6 years and still working fine. Only had 3 that failed over the last 2 years.
Oct 13th, 2017 2:35 am
Oct 13th, 2017 3:47 pm
Oct 13th, 2017 4:02 pm
Oct 13th, 2017 5:04 pm
Oct 13th, 2017 5:37 pm
You need a baffle box construction duvet to avoid this. Otherwise simple things like always making the bed from the same side with the duvet in the same orientation will shift all the down over. Washing/drying can break down the down so it clumps up in places.
Oct 13th, 2017 10:17 pm
Yours is a definitely a legitimate complaint. I had a down duvet from The Bay and the down started shifting after about a year of use and I was able to return it back to them for a store credit for the amount I paid.springdays wrote: ↑Oct 13th, 2017 5:04 pm
litebrite - no it's not a Kirkland one, I got another on special.
Thanks everyone - that makes me feel better - it is a "genuine" return as in who would expect a duvet used minimally to lose feathers on on side after a few months (we only started using it a few months ago)
Oct 14th, 2017 1:04 pm