Some of them, now that they have your address, your mail and you account number ... switch you to their service and you have to go through customer service hell to get it back ... or live with the service/pricing, etc
If they got your existing account number, phone your current provider, tell them what happened and see if they can prevent any transfer ... if it comes up ... assuming you don't want to transfer.
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Oct 28th, 2009 01:14 PM #1
"Can I see your utility bills?" guy at the door
Anybody have one of those "Can I see your utility bills?" guys at the door recently? I couldn't understand the guy that just came to my door so I really don't have any idea what he was trying to accomplish, other than that he kept saying something about a $25 cheque, so I'm thinking that might have been something to do with peaksaver.
But then I'm curious as to why he would have also been interested in seeing my gas bill. Is there some sort of promotion that Union Gas has on right now?
He didn't seem to be a sales guy trying to sell me on a 3rd party supplier, but maybe that pitch would have come if I had shown him my bills.
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Oct 28th, 2009 01:29 PM #2
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Oct 28th, 2009 06:06 PM #3
Sounds like what Summit Energy does. Go check out the large thread regarding said name.
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Oct 28th, 2009 06:08 PM #4Deal Addict
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Never thought of that possibility. I don't trust anyone that comes to the door so he didn't get my info (he did have a nice stack of papers from my neighbours though!), so I'm not worried.
It's more a case of I'm wondering if he was legit, and if I'm missing out on some deal!
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Oct 28th, 2009 06:29 PM #5
Why would you talk to strangers who come to your door? Slam the door on them and go back to what you were doing.
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Oct 28th, 2009 07:03 PM #6Deal Addict
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Oct 28th, 2009 08:37 PM #7
I had my first 'visitor' and i went with my blackberry on his face scaring him that i am recording and for some reason he got freaked out and left .. i actually liked him .. cause i think these guys are quite entertaining ..
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Oct 29th, 2009 05:17 AM #8
The way I see it, anyone asking to see my bill obviously doesn't work for the utility (because they would have access to my data), so they can just keep on walking...
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Oct 29th, 2009 06:41 AM #9
The trick National Home Services (the other 3rd party water heater people) use is that they say they are from the gas company. They then say you received notice in your last gas bill that they would be coming to replace your water heater.
Of course you won't remember seeing the notice, so they then say "bring me your last gas bill and I'll show you where it says this"
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Oct 29th, 2009 08:33 AM #10
Maybe I'm crazy, but I can't understand why the provincial government would allow a company to exist that steals a persons information and switches their gas company.
We don't get many of these people in my part of the country (I think our carriers are much more limited), but from reading the forums it seems like a huge problem in Ontario that needs to be addressed by the government.
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Oct 29th, 2009 01:04 PM #11
Because these companies typically belong to some sort of industry association which has lobbyists to go around knocking on politicians doors assuring them that everything is fine and no legislation is needed and the odd problem is simply due to a misunderstanding or a bad employee and this will be corrected and besides there are undoubtedly more important issues for the government to worry about, etc etc...
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Oct 29th, 2009 03:55 PM #12
Even through the Ontario Energy Board (OEB= ON government agency repsonsible) regularly fines companies, the practices seem to be widespead:
http://www.thespec.com/printArticle/563727
"....There are 11 licensed active natural gas marketers listed with the Ontario Energy Board (OEB). On the Better Business Bureau website, 6 of the 11 licensed low-volume gas marketers have an F rating with more than 950 complaints in the past 36 months. The majority of complaints involve contract or sales practice issues...."
"....In January, the OEB fined two brokers for making "false, misleading or deceptive statements." Toronto-based Universal Energy was fined $200,000 and Summitt Energy $100,000. Both companies settled, paying out $127,500 and $70,000 respectively..."
"...On April 23, the OEB fined Universal Energy $60,000 (sic: again) and Direct Energy $15,000. Both companies were shown making "false, misleading or deceptive statements" at the door...."
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Oct 29th, 2009 04:24 PM #13
Visitor: Can I see your utility bill?
Me: Ok, only if you show me your driver license or any form of gov't issued ID
*Visitor leaves*_______________
<spot finder>
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Oct 29th, 2009 05:25 PM #14
A female came to our door back in either August or September, and my mom answered. She said she wanted to see the gas bill to confirm that we are getting a discount, or something. She was very insistent, and said once she checked us off, she would leave. I am more aware of things than my mom, and I was pretty shocked that these gas companies are utilizing such tricky and deceptive tactics to get people to switch over to their fixed rate gas plans. Thank goodness I was nearby. There are a lot of people who don't understand English that well, and it is no wonder that a lot of people just don't even bother answering the door to strangers, even when they are wearing UPS or Canada Post uniforms! Anyways... I hear that the non-fixed gas rate is going down this winter. I am so glad I cancelled the contract that my dad had signed a couple years ago, or else we'd be paying the $9.99 rate.
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Oct 29th, 2009 05:40 PM #15
I just say "OK, wait here I'll look for it" and shut the door. Then I go back to websurfing or whatever until they give up and go away.
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