Can’t get full screen picture on HD TV.

[asennad]

A friend has a 42 inch Samsung HD TV about 3 years old. She is with Rogers and has a HDTV cable box and as far as I can see the settings are correct. I checked to see that the cable box is setup for normal picture size, that the channel is broadcasting full screen HD, and that the TV is set to 16:9.

Best we can get is a picture with stripes on the top and bottom. We are using component video cables – I tired a HDMI cable and got a incompatible format error.

[happyplato]

Format Error? What model is the Samsung? Just make sure the Rogers cable box is set to 720P.

[ah802]

Yes we're missing the needed clues... Is the full screen with bars top & bottom aspect correct? Are you watching a 16:9 image on a channel that is HD? Most afternoon broadcast is still 4:3 aspect even on the HD channels and broadcast as 16:9 aspect correct with black borders... a lot of movies are cinema widescreen and have black bars top & bottom on everyone's set. Does the TV have aspect or zoom corrections?

[asennad]

Yes we're missing the needed clues... Is the full screen with bars top & bottom aspect correct? Are you watching a 16:9 image on a channel that is HD? Most afternoon broadcast is still 4:3 aspect even on the HD channels and broadcast as 16:9 aspect correct with black borders... a lot of movies are cinema widescreen and have black bars top & bottom on everyone's set. Does the TV have aspect or zoom corrections?

Black bars on top and bottom not on sides. Multiple channels broadcasting in full screen 16:9 HD. Zoom tuned off.

I am thinking now it could be hidden cable box settings. Plays Blueray correctly.

[Tacoma]

Make sure you selected the correct input device (rogers box) on the TV menu.

[tanmanwayne]

The other thing that I dislike about Roger's HD is that when changing over from HD to SD channels, you always have to hit the HD/Zoom button on the bottom right of the remote.

Don't forget that also!