Shopping Discussion

Canada Post new option: Delivery Preference

  • Last Updated:
  • Sep 16th, 2018 7:22 pm
[OP]
Deal Addict
Jan 5, 2003
3583 posts
2741 upvotes
Toronto

Canada Post new option: Delivery Preference

FYI, was checking tracking today online and there was a new option in the tracking results screen to set your "delivery preference". It says, "Select a delivery preference, in case you're unavailable when we deliver this item. This option is available for a limited time." Clicking through and it says: "Select a delivery preference, in case you're unavailable when we deliver this item. We'll make a reasonable effort to accommodate your request." And then there's a drop down list to select: front door, side door, garage, front desk or superintendent, or deliver to post office.

More info here: LINK

According to my quick glance at it, it can't be used if signature required, and they'll first try to deliver it normally *before* using your preference on the second attempt, which is an issue because that isn't prominently stated. Probably some people will select, say, side door, and complain it was left on their porch because that's the default method. And of course, there will be delivery staff that will miss the delivery preference on the box...
6 replies
Deal Addict
Feb 19, 2017
2570 posts
1411 upvotes
Vancouver
Not sure it matters, i probably have 50 or so orders that used canada post this year and every single one was left somewhere @ my front door (they do cover it or put it behind plants/pots). Doesnt matter if its big or small package, its always there (good thing i have security cams setup since jan, makes it much easier to find/know lol).

Of course an easier solution is just use flex delivery when possible (and i do for any order > $100). No point having a SSD or anything electronic that isnt waterproof sitting in the rain all day until i get home (and since its fall, vancouver = rain season).
Deal Fanatic
Feb 7, 2017
5259 posts
2896 upvotes
Eastern Ontario
Now a fan of Flex Delivery... if we know no one will be home consistently in the timeframe, or the parcel coming is going to be too big for the nearby Super Mailbox.

Leaving stuff unattended is too risky these days.

Just this week I had a pkg delivered from Fed Ex... I was on the phone when he rang the doorbell.

By the time I got off the phone and went outside to get it off the doorstep (less than 10 minutes)... there was a teen standing in my driveway next to my car eyeing the pkg. My coming outside definitely spooked him (guessing he saw the FedEx guy ring my bell... and assumed no answer = no one home)

It’s a known fact that thugs now follow Delivery services... like FedEx, Canada Post, etc looking for opportunities to snatch parcels that are left unattended.
Deal Addict
User avatar
Nov 25, 2004
1087 posts
357 upvotes
London
mail-processing-canada-customs-slow-711 ... #p29651153

i pointed this out a couple weeks ago over in this thread. dont work on packages from best buy or stuff from 123ink/prime cable as they select the do not safe drop options. i been using it and having the guy leave stuff at my side door seems to work ok.
[OP]
Deal Addict
Jan 5, 2003
3583 posts
2741 upvotes
Toronto
aaron158 wrote:
Sep 15th, 2018 9:29 pm
mail-processing-canada-customs-slow-711 ... #p29651153

i pointed this out a couple weeks ago over in this thread. dont work on packages from best buy or stuff from 123ink/prime cable as they select the do not safe drop options. i been using it and having the guy leave stuff at my side door seems to work ok.
I had tracked a couple of things just yesterday and there wasn't that option, but it appeared today for me, so I thought it was new. Perhaps they are limiting the number of people who have that option available. Not a bad idea to start with a smaller group and work out the kinks. Good to hear that they have been following your preferences.
Member
Nov 4, 2011
358 posts
200 upvotes
YYZ
Last time I saw this option, I didn't bother to ask them to leave it since they normally leave it for me anyways. I did see that if you select the option to have delivery preferences applied, then I'm accepting liability for the delivery regardless of what happens. If they Safe Drop it without me asking, then I assume the liability remains with the merchant / Canada Post?
Deal Addict
May 5, 2008
4362 posts
1099 upvotes
Winnipeg
Canada post should inform their staff

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