Canada post packages NOT sent to the closest office / shoppers??
I live in downtown Toronto and work a 9-5 job, often missing the package deliveries by Canada post.
They usually put the slip for where I can pick up my item.
The address of the post office is out of my way and there are 4 post offices that are closer to where I live.
I called customer service 3 times and this is what they said:
1. That is unusual! This may happen sometimes during christmas time when it's really busy and there's no room in the canada post near you, but it shouldn't be the 4th closest one
2. I don't know why this is happening
3. Sir it can happen where all the canada post offices are full and they send it to the next closest one (this guy was a complete jerk and giving me an attitude)
I have waited a week now and still nothing has been done. I just called and asked for escalated customer service and said I will have to wait an hour so they will call me when the next representative is free.
Has anyone experienced this and know how they or I can fix it? It's driving me nuts to have to commute to pick up a package when I get off a station where the closest shoppers / canada post is. It's almost EVERY package goes to that location, EVERY. Never one closer to me. I don't understand.