Canadian Tire 1/2 Price BBQ Sale bait and switch?
So, I check their website for NG BBQ's, and there is a Napolean BBQ, reg $800's, on sale for $400's - does this sound too good to be true, or what! So I check store stock online, and, YES, local Oshawa Gibb Street store has stock!
So, this morning, I check online again, and it now says "call re availability". Hmmmm. Trying to check other local stores, get message that system has problems.
So, at 8 a.m. I watch staff unlock the doors, and I head for the BBQ dep't. A friendly, helpful clerk is there, and informs me they have no stock on the "sale" model (Napoleon TR 485RB, CTC Product # 85-3019-8). They DO have an identical model, except it has a side burner, and I ask if I can have that for half price, but am told that is impossible.
I then ask her to check on her computer for stock at other local stores, and she says there is none.
There are a couple of other NG BBQ's on sale, but nowhere near the quality of the Napolean unit.
So, I browse some more - there's a CTC brand unit @$199, which is a pretty good deal for an NG unit with tube burners, but the grills are just light stamped steel. Then, there's a CENTRO unit for $267, lots of flashy stainless and shiny knobs, cast iron grills, AND a rotisserie! I decide on it. The clerk leaves to fetch one in a box. While waiting, I notice the CENTRO is MADE IN CHINA. I begin to recall those warnings about cheap China BBQ's where the "Stainless Steel" turns rusty real quick.
The box arrives. It looks like it fell off the truck ripped, dinged, dusty....I begin to smell a "bait and switch" scam, and say "no thanks".
I'm angry. When I get home. I call Canadian Tire's customer service at head office. They offer me the lame excuse that flyers are ordered from the printer weeks in advance, and this was a clearance of existing stock, so it must have all been sold out by the time the flyer was delivered. Yeah, right, they had a sudden run on $800 BBQ's.
AND, why is it still on the WEBSITE, then?.....that doesn't entail weeks of printer delay!
So, they check for me, I said I'd drive anywhere to get one, and they couldn't find any stock in the Province! Amazing how the local store stock vanished overnight!
How do you have a "clearance sale" on existing stock when the stock is ZERO?
So, I filed a complaint with Consumer Affairs. We'll see what happens. Like the old adage goes - If it sounds too good to be true, it probably is. A Napolean BBQ for four hundred bucks? I smell a SCAM!