Canadian Tire 110% policy applies to cash purchase amount only???
So, yesterday I executed a PM for a Cuisinart Griddler at CT - $119.99 at FS right now, CT has it for $149.99. I had a $50 GC from Canadian Tire so I wanted to get it there.
So I do the PM, and the cashier says "don't forget, you also get 10% of the lower price in Canadian Tire money for price matching". Then I hand her the $50 GC, and say the balance I will pay with my CC.
She then rings it all through, but then says "oh by the way - just so you know you only get your 110% back on the amount you paid with the gift card, we can't give Canadian Tire money back on credit card purchases". She then hands me back only 5.00 in Canadian Tire money (10% of $50) instead of $12.
Now, I have a few problems with this:
1) Assuming this is the correct policy, she should have told me this BEFORE she rang stuff through with my CC. If I would have known this in advance I would have paid the balance with debit instead.
2) It doesn't say anywhere on their signage in the store that you have to pay with cash to get the 10% guarantee. I can't find any online policy.
Does anyone work for CT and can shed some light on this? At the time I just shrugged it off and didn't say anything, but I have gotten more irritated over time.
So I do the PM, and the cashier says "don't forget, you also get 10% of the lower price in Canadian Tire money for price matching". Then I hand her the $50 GC, and say the balance I will pay with my CC.
She then rings it all through, but then says "oh by the way - just so you know you only get your 110% back on the amount you paid with the gift card, we can't give Canadian Tire money back on credit card purchases". She then hands me back only 5.00 in Canadian Tire money (10% of $50) instead of $12.
Now, I have a few problems with this:
1) Assuming this is the correct policy, she should have told me this BEFORE she rang stuff through with my CC. If I would have known this in advance I would have paid the balance with debit instead.
2) It doesn't say anywhere on their signage in the store that you have to pay with cash to get the 10% guarantee. I can't find any online policy.
Does anyone work for CT and can shed some light on this? At the time I just shrugged it off and didn't say anything, but I have gotten more irritated over time.
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