Canadian tire & Simoniz, what a load of #@#$

[bluekona]

I was going to buy my dad one of these last time it went on sale. Check out CTC's website. They have customer reviews for their products. I was GOING to buy him one but I read the reviews and they were all negative.

I know this doesn't help you out now, but for your next CTC purchase keep this in mind; it saved me!

Good luck and thanks for the warning!

Cheers.

[turbo_slug]

OK I need a spray handle for my Simoniz machine. I look on their website and it does not have that model number. I phone their service and the guy says that my machine is a S1400 & he has to transfer me to another department. I wait & get that department and the lady asks for my serial number and then tells me it is wrong???? I explain to her it is not wrong as I am starring at it. She then explains it must be made by Karcher and even thou my machine has Simoniz all over it and on the serial number plate and on the manual Simoniz knows nothing about it. Tells me to phone Karcher at 1800 465-4980, which I do. All I get is a recording now to phone RJ at 1800 383 6584.

It is like you make it impossible to get service and parts for this thing. Why do you not have all this information in the manual so I have to waste all this time trying to figure out that even thou it says Simoniz on it is made by Karcher & when I am told to phone Karcher they recording says they don’t have parts, phone RJ.

It is like some kind of game of hind and seek.

the crappy tire pressure washers (jobmate and simoniz brands) are made by various oem manufacturers...most are made by no name asian companies, a few were made by karcher (i don't know if any of the current ones are karcher though)

[emmafb]

I bought one of them 2 years ago when it was 50% off. Within the first month, the spray gun was crach and leaking water. I went back to CT, they told me I have to call Simoniz for warrantly. I called them and they send me a replacement right the way within 2 weeks. I guess I am just lucky. My husband stored it in the basement during winter. It is still working well - I only use it 2 -3 times a year.

[fredk]

Crappy Tire blames Simoniz because they own it, and this makes them look like the good guys - this was confirmed by Simoniz USA customer service in an email to me.
Simoniz USA should sue CT for spoiling their name.

[fredk]

When you try return even a new pressure washer CT says there is water in the system and it has been used. Simoniz confirmed that even new washers have a little water left in them because of testing. They sell used merchandise knowing that they will not take it back.

[Ottomaddox]

When you try return even a new pressure washer CT says there is water in the system and it has been used. Simoniz confirmed that even new washers have a little water left in them because of testing. They sell used merchandise knowing that they will not take it back.

This doesn't even make logical sense; CT won't take _any_ pressure washers back, so how can they sell you a used one?