As I expected, I am now being told that they cannot service my address and that it will take 4-6 weeks to refund me my money as I purchased the modem.rrabbit10 wrote: ↑Dec 5th, 2016 3:14 pmWell, I have ordered their 60/6 plan. We will see what happens. I asked several times if they can get their services to my house and they keep saying yes.
I remain skeptical though if they can actually provision their services. We will see.
We are currently locked to an Eastlink 20/1 plan as the fastest and only service we can get. We can't even get ADSL (or you could go satellite internet, but that is not a real option imo).
They tell me that they are a third party re-seller and use the Shaw network in Alberta. So if you can't get Shaw cable to start with, they can't get their service to your house... This despite me even telling them I am on Eastlink cable when I ordered Cannettel internet and asked several times if they were absolutely sure whether or not they could get their service to my house. Bummer, was looking forward to getting rid of this expensive eastlink (77$/month for 20/1 speed) with their ridiculous 150gb data limit...