Hi there,badOne wrote: ↑Dec 31st, 2018 11:49 amYou never answered the question - how long does Cannet store the logs for? You wouldn't be able to forward any notice if the logs weren't there for way longer than 3 months. Don't think I didn't notice what your wrote and how your wrote it.
Your company obviously stores the log at least 6 months. The question is why in excess of what is required by law. This information is very pertinent to current subscribers and also to potential subscribers to cannet because if you're storing it longer than is needed by law what you're doing is purposely aiding troll lawyers in going after your own customers, and driving up costs to your own service by doing so. Like Teksavvy you're beginning to realize you'll never ever get back the full amount of manhours you put into helping these troll lawyers.
And by the way, now that people know Cannet keeps logs longer than 3 months, expect even more effort by troll lawyers to go after cannet because it's now fishing season on any ISP that keeps logs in excess of what is required by law.
I am not trying to challenge you but do you have any proof or public announcement from Teksavvy that they only store logs less than 3 months? How do you know they don’t store the logs for more than 3 months?
Technically we don’t want to store any logs at all. The reason I cannot tell you how long we store the logs as this is limited by our equipment capacity due to the huge amount of data, we are recycling hard disks every several months. Could be 1 month or 3 months, there is no certain time. It doesn’t make sense for us that we want to store logs for years to help lawyers to sue our own customers? In the end, we are really doing the minimum that is required by law. In the end, we try to please our customers in every way.