Ongoing Deal Discussion

[Cannet] Unlimited Cable Internet 75M $29.98, 150M $49.98

Verified Rep
User avatar
Jun 20, 2017
874 posts
105 upvotes
Ahmednasha2y wrote:
Jan 13th, 2019 3:16 pm
As I mentioned in the previous post, I received the return label and sent you the device back on the same day.
I am waiting for my refund.
Hi there,

I apologize for the confusion. I have confirmed with our warehouse that we have received the device and we have already processed the refund. Please check if you have received it.

Kind regards,

CanNetRFD
Newbie
Nov 12, 2016
25 posts
1 upvote
CanNetRFD wrote:
Jan 14th, 2019 10:18 am
Hi there,

I apologize for the confusion. I have confirmed with our warehouse that we have received the device and we have already processed the refund. Please check if you have received it.

Kind regards,

CanNetRFD
Nothing got refunded.
Images
  • 20190114_193636.jpg
Newbie
Nov 12, 2016
25 posts
1 upvote
This is what your support mentioned yesterday but I received nothing as I mentioned.
20190114_194050.jpg
Newbie
Nov 12, 2016
25 posts
1 upvote
CanNetRFD wrote:
Jan 14th, 2019 10:18 am
Hi there,

I apologize for the confusion. I have confirmed with our warehouse that we have received the device and we have already processed the refund. Please check if you have received it.

Kind regards,

CanNetRFD
Are you sure of what you mentioned ?? because I am getting totally different response from your support.

Please make sure that you reply with solid answers not just some lines to look good on the forum.
Verified Rep
User avatar
Jun 20, 2017
874 posts
105 upvotes
Ahmednasha2y wrote:
Jan 14th, 2019 8:15 pm
Are you sure of what you mentioned ?? because I am getting totally different response from your support.

Please make sure that you reply with solid answers not just some lines to look good on the forum.
Hi there, I am not making anything up. I have attached the approval note from our system internally for your refund process. Don't get confused with the name since that is how our system displays it.

Please bear with us a little bit, you should receive the refund any moment day now if not. You might have received it already while I type this up.

I apologize for the inconvenience.
Images
  • refund.jpg
Newbie
May 27, 2018
12 posts
11 upvotes
Waterloo
Noticed the link in the OP redirects me to a relatively blank page. Deal dead?
Verified Rep
User avatar
Jun 20, 2017
874 posts
105 upvotes
Emotion94 wrote:
Jan 18th, 2019 1:31 pm
Noticed the link in the OP redirects me to a relatively blank page. Deal dead?
Sorry for that. I hope someone can update the first page. The previous deal is indeed dead and we have a new promotion running:

https://www.cannettel.com/promotion/75MNY
75M cable internet for $29.98/m with modem included
Newbie
Dec 10, 2018
43 posts
23 upvotes
Hey,

I have read that Carrytel customers can get $200+ tax in credit if they switch from Carrytel to any CanNet plan? Is that true?
Regards
Fairypopo
Verified Rep
User avatar
Jun 20, 2017
874 posts
105 upvotes
fairypopo wrote:
Jan 21st, 2019 1:51 pm
Hey,

I have read that Carrytel customers can get $200+ tax in credit if they switch from Carrytel to any CanNet plan? Is that true?
Yes, that is true, every Carrytel customer who switches to us on most of our promotion plans. (you must provide us with your latest bill for proof) can get $200+tax credit($10 every month, for 20 months) on your CanNet invoice.

It is a great offer for people who are already thinking to switch. By switching you can have a lower monthly bill for high-speed unlimited internet compared to signing up with other ISPs.
Last edited by CanNetRFD on Jan 22nd, 2019 9:57 am, edited 2 times in total.
Verified Rep
User avatar
Jun 20, 2017
874 posts
105 upvotes
JWL wrote:
Jan 21st, 2019 10:48 pm
Very interesting. How long does installation usually take?

Is the hardware a modem or modem+wireless router?
Depending on Cogeco installation can be within 10 business days. The modem included is a wired modem. For $5 extra monthly you can get a modem with wireless function for Wi-Fi. For that option you would have to call in to order.
1-800-208-7798

Kind regards,

CanNetRFD

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