If you want me to answer your questions (no private personal data will be given), you will need to answer my questions first. People asked you several times, but you never replied:
- what causes speed drop 10-15 times down compare to subscription plan at prime time for multiple users as reported above with speedtest screenshots? Be very detail, technical and specific pls
- what exactly happens when a user sends PM to you on this forum with their account details? How exactly your company addresses the slow speed issue in such case (technical info step by step pls)
- what your technician does during an install visit? Are they allowed to touch and troubleshoot customer equipment such as computers, routers, modems at that time?
This is not a sales pitch thread or tech support forum, RFD threads are about discussing posted deals. Participation in the threads is not limited to customers of a certain company. You didn't pay for advertising your company promos in this thread, as obvious from its title. The only posts coming from you are "Thank you", "Sorry", "Send me PM". This is spam, it doesn't carry any useful for other participants information they ask for and expect to find here. In fact, here is your explanation: "Don't watch Youtube videos and download torrents during speed tests". That's what forum members received in exchange of sharing private subscription account data with you. Share something useful with us pls that would justify your ongoing copious posts in this thread.