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Locked: Can't login this morning. On and Off whole day

  • Last Updated:
  • Feb 11th, 2018 8:40 am
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Deal Addict
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Feb 24, 2004
2131 posts
797 upvotes
Ottawa

Can't login this morning. On and Off whole day

Can't login this morning. Back at 8:38am. RFD need a new system. Not first time happen
Last edited by kanata2004 on Mar 28th, 2017 8:41 am, edited 3 times in total.
L.I.F.E. - Let It Flow Effortlessly - R. McDougal/ Isle of View
Enjoy your candle of life. May it warm you & light your way.
410 replies
Deal Expert
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Feb 8, 2014
32083 posts
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Socially Distanced
I had a very strange experience with this as well
couldn't log in, got this
Sorry, we had problems logging you in. Please correct the errors below:

There was a problem connecting to the login service.

As a part of a security update, we ask that you please reset your password. Please click “Forgot your password?” below to reset your password. Thank you for your cooperation.
so tried to reset password, then got this maybe a dozen times
Sorry, we had problems resetting your password. Please correct the errors below:
Could not connect to YellowID.
Give us the email address you signed up with and we'll send you details on how to reset your password.
After a while RFD worked fine for a few mins, no logging in required then back to the beginning, and i was getting plenty of 503 (i think) errors then i went looking for a contact e-mail, couldn't find one then after many more tries i got
Password reset email sent
Having trouble? Contact customer support.
which is the contact e-mail i needed with the error earlier :facepalm:
and an e-mail
Forgot your password? It happens to the best of us. You have requested to reset your password.
as if i forgot my password (i know, boilerplate e-mail)
after logging in it has not asked me for a new password, not sure if i should do it manually or something else will go wrong Neutral Face
It would be helpful if the customer service e-mail was available at the beginning of this process
Administrator
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Jun 17, 2013
18196 posts
36555 upvotes
Scarborough
We're currently experiencing a server issue and the dev team is working on it. We expect everything to be back to normal soon.
RFD Staff - Got a question? Send me a private message.
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Deal Expert
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Feb 8, 2014
32083 posts
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i was kicked back out a minute after the last post, i'm back in, but for how long?
In fact in Rand McNally they wear hats on their feet and hamburgers eat people
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Jul 30, 2007
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too many rfders have nothing to do and crashed the forum ... again. Smiling Face With Open Mouth And Smiling Eyes
Deal Addict
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Feb 24, 2004
2131 posts
797 upvotes
Ottawa
Working now. Was kicked off again until just now. Hope this time it's fixed.
L.I.F.E. - Let It Flow Effortlessly - R. McDougal/ Isle of View
Enjoy your candle of life. May it warm you & light your way.
Deal Expert
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Sep 19, 2004
26752 posts
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where I belong
In this modern world, pretty long outage (7/8 am to 12/1pm), I was so bored...
Which Credit Cards to sign up? >> Jerry's Mega Thread of Credit Cards Q&A
Banned
May 17, 2005
4845 posts
661 upvotes
finally got in ... 1st time since last night ...
Administrator
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Jun 17, 2013
18196 posts
36555 upvotes
Scarborough
Seems to be better although I'm still getting some error pages. Should keep improving over the next little while.
RFD Staff - Got a question? Send me a private message.
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Deal Expert
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Oct 13, 2009
21200 posts
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Iqaluit, NU
Finally back. My work productivity was up to 23% this morning due to no rfd. First time in years that I've cracked the 20% barrier.
Re: Procurement, Life & RFD
nasa25: say you won it in a raffle. That's what I do with like 86% of my purchases
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Deal Addict
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Jan 23, 2004
3966 posts
3747 upvotes
GVRD
Weird, I am still getting error 504 on a gateway timeout when I tried to login.
Deal Fanatic
Dec 19, 2005
7772 posts
1025 upvotes
Waterloo
Was having issues too on the app seems ok now tho
Love saving money......
Deal Fanatic
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Jan 10, 2010
7392 posts
2943 upvotes
Calgary
It's almost 3 in the afternoon. I can get in now but notification is still very flaky.
Deal Expert
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Jun 12, 2003
15212 posts
1670 upvotes
Markham
Finally able to log back in

What did the brilliant minds work on this time...
ShadowVlican
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Dec 19, 2005
7772 posts
1025 upvotes
Waterloo
Desktop versions still having issues
Love saving money......
Deal Addict
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May 24, 2003
4560 posts
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Golden Horseshoe
Desktop version cant check Pm's
Administrator
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Jun 17, 2013
18196 posts
36555 upvotes
Scarborough
x-batman wrote: Desktop version cant check Pm's
I'm able to check PM's now. If it's not working for you try logging out and back in.
RFD Staff - Got a question? Send me a private message.
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Deal Addict
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Sep 23, 2008
2963 posts
481 upvotes
Scarborough
For those who can not login or get the Yellow Page error; use a different browser (in my case I used Safari) and use forgot password option. After resetting the password you should be good to go.

I had to do this and that was the only way I was able to login now.
Telus: $50/100GB CAN/US 5G+
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Deal Addict
Dec 4, 2008
2388 posts
2197 upvotes
ninety5teg wrote: For those who can not login or get the Yellow Page error; use a different browser (in my case I used Safari) and use forgot password option. After resetting the password you should be good to go.

I had to do this and that was the only way I was able to login now.
Why this wasn't said by one of the admins instead is absolutely beyond me. Finally have my account back. Thank you.
Banned
Dec 5, 2015
1338 posts
451 upvotes
Thornhill, ON
sports1 wrote: Why this wasn't said by one of the admins instead is absolutely beyond me. Finally have my account back. Thank you.
Because the recovery for password option wasn't working

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