• Last Updated:
  • Feb 13th, 2012 4:53 pm
Newbie
Dec 12, 2011
11 posts

capital one again

I have no idea what is this credit alert thing. They just somehow charged me


Credit Alert 1-800-455-7435 Other $12.99
3 replies
Deal Addict
User avatar
Mar 31, 2007
3616 posts
514 upvotes
BC
When you call to activate your call they heavily push programs like Credit Alert on you, almost excessively.
You get a free trial for 30 days, but if you don't cancel it then you get a ding.

Essentially what it does is send you your FICO score + credit information periodically (you usually get your first one within 12 business days). I believe it also protects you from identity theft.

It's not bad for the free trial portion, but always have to cancel before the bill comes.

p.s. You are not automatically signed up, they need you to verbally approve it over the phone. If there's fraud, you better get them to check the calls.
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Jr. Member
Sep 25, 2011
136 posts
18 upvotes
TORONTO
wwli22 wrote:
Feb 12th, 2012 9:51 pm
I have no idea what is this credit alert thing. They just somehow charged me


Credit Alert 1-800-455-7435 Other $12.99

Hi @wwli22 – It’s Andrew from Capital One. I just saw this new thread and I recall you posted about this same issue last month. However, in your update on Jan. 19, you mentioned that the issue had been resolved - coverage had been cancelled and you received a full refund. If this is not the case, please send me a PM so I can try to help you.
Deal Guru
User avatar
Nov 18, 2005
10067 posts
1640 upvotes
Kingston
wwli22 wrote:
Feb 12th, 2012 9:51 pm
I have no idea what is this credit alert thing. They just somehow charged me

Credit Alert 1-800-455-7435 Other $12.99

Don't you remember how you resolved it last time? You eventually called the number they gave you, they cancelled it and it was done. Why in the world wouldn't you do that this time rather than make a thread here?
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