CBC Radio's program Under The Influence: "Tales of Customer Service"
[IMG]http://www.cbc.ca/undertheinfluence/upl ... ervice.jpg[/IMG]
http://www.cbc.ca/undertheinfluence/sea ... -service-2
You can either read what was in the episode or listen to it. Under the Influence is a great CBC Radio program about advertising.
Zappos sounds too good to be true. How do they stay in business?!
http://www.cbc.ca/undertheinfluence/sea ... -service-2
You can either read what was in the episode or listen to it. Under the Influence is a great CBC Radio program about advertising.
Zappos sounds too good to be true. How do they stay in business?!