Shopping Discussion

Chances of exchange / warranty?

  • Last Updated:
  • May 3rd, 2008 7:40 am
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[OP]
Jr. Member
May 29, 2004
176 posts

Chances of exchange / warranty?

I just picked up a Casio EX-S600 camera from Best Buy during a recent sale... I bought it because it was a camera small enough to just carry around in my pocket. However, it now appears that I have accidentally broken the screen (there is a big black pressure mark in it) while carrying it in my pocket. I am not sure how it happened - I always put it in a pocket all by itself to avoid such damage. So I have only had the camera for 5 days and already it is broken and needless to say I am pissed. What are the chances I could convince Best Buy or Casio to replace it for me? Would I have better luck dealing with Best Buy or with Casio directly? Thanks for any suggestions.
1 reply
Jr. Member
Nov 14, 2007
171 posts
1 upvote
Ontario
I would probably goto Casio directly, going to Best Buy for this will just lead to headaches, and since it is physical damage they will not do anything in the end.

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