Shopping Discussion

Chapters return policy?

  • Last Updated:
  • Aug 22nd, 2007 11:03 am
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[OP]
Newbie
Aug 15, 2006
6 posts

Chapters return policy?

Are the local Chapters stores return policy the same as their web's?
Will they refund the money or just give the amount as store credit?

when I bought my daughter's books at smaller book retailers and later returned everything (which totalled more than $300) they only let me have store credit though the receipt says nothing about credit only :(
at first i thought smaller retailers should have better deals but many have poor service
1 reply
Deal Fanatic
User avatar
Jul 4, 2004
6917 posts
340 upvotes
A lot of bookstores are funny about returns and I would suspect especially with $300 worth that's for sure. Personally, I have never returned any (although I would've liked to) but I understand why they do things like this. To prevent abuse. The store credit in this case isn't bad. Some stores won't take back anything and their not obligated legally to do so.
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