Personal Finance

Checking Petro Canada gift card balance

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  • Nov 7th, 2017 10:15 am
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Deal Addict
Oct 22, 2015
1678 posts
585 upvotes

Checking Petro Canada gift card balance

How come I am unable to check gift card balance online. It seems like I need to speak to a CSR to get my balance.
Is there something I need to do to be able to check my balance online?
Eg does it need to be linked to some account?
8 replies
Deal Addict
Oct 22, 2015
1678 posts
585 upvotes
kane2080 wrote: afaik all you need is the card number and the code.
and the name you used to purchase the card
https://retail.petro-canada.ca/en/stati ... -card.aspx
What do mean by name used?
I bought the card at SDM. I didn't give any name.
Also the website didn't ask for name
Just the security which I assume is the pin that is scratched off
in back
Deal Guru
Jan 19, 2017
10058 posts
6150 upvotes
wra45mon wrote: How come I am unable to check gift card balance online. It seems like I need to speak to a CSR to get my balance.
Is there something I need to do to be able to check my balance online?
Eg does it need to be linked to some account?
what is the problem?
Deal Guru
Jan 19, 2017
10058 posts
6150 upvotes
wra45mon wrote: What do mean by name used?
I bought the card at SDM. I didn't give any name.
Also the website didn't ask for name
Just the security which I assume is the pin that is scratched off
in back
so you know what is needed to check your balance?
Member
Sep 16, 2016
311 posts
296 upvotes
Toronto
I believe another way to check the balance is to go to a Petro-Canada Gas Station. And ask the cashier to do it for you. But the quickest way is to get online or call Petro-Canada customer service if the waiting time is too long.
If we can dream it, we can make it!
Jr. Member
Oct 18, 2009
188 posts
76 upvotes
wra45mon wrote: What do mean by name used?
I bought the card at SDM. I didn't give any name.
Also the website didn't ask for name
Just the security which I assume is the pin that is scratched off
in back
I bought mine on ebay and its has to be activated before use.
If I remember correctly, name use to activate same as purchased.
https://ebay.giftcardactivate.com/login
Deal Addict
Oct 22, 2015
1678 posts
585 upvotes
So I bought GC at SDM
When I go online to check it says invalid security code.
So now I decided to call to check they told me the balance which is what I bought and is correct.
I asked then why I can't check online she said something about you need to register your card. I said you mean link it to Petro points account
She said yes.
So now I'm not sure what that means and wondering if anyone knows.

Why can't a GC be checked online?
Sr. Member
Oct 14, 2012
954 posts
728 upvotes
Woodstock
I think it's to prevent fraud.
If they had an online way to check the balance on a gift card, someone could write a program to try time after time after time one card number at a time, until it got a reply with a positive balance. The fraudster could then charge something to that card.
No one is going to phone in and say "I'd like to check the balance available on the following cards" and list 1000 cards in a row.
It would also explain the registration thing--you'd only be able to check the balance once they had some idea who you were/how to find you, and you again would be very unlikely to try to falsely register 1000+ card numbers hoping to randomly hit one that had a positive balance.
I have no idea if this is the case but it wouldn't surprise me if it was.

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