Company charges me AFTER I buy product!! >:(
So, I bought this computer chair from madisonseating.com.
I bought the chair for 200 plus 75 shipping, Total cost: $274.99.
That's what the online invoice says and that's what I paid with my credit card.
Now, more than a month and 1/2 later, I get an email telling I owe them more money! Here's the exact email:
Hi [redacted],
Thank you for your recent purchase with Madisonseating.com, the leader in selling brand name office chairs at discount prices.
FedEx advises you requested we should bill you for the $91.65 owed in duty charges and an entrance fee.
Should you have any questions or comments, please do not hesitate to reach us directly.
Susan
Finance Department
Madisonseating.com
Does anyone know what they're talking about? Is this some standard charge or what for large item? I buy quite a bit online and this has never happened before. I don't think I'll be paying, but still, I wanna make sure I'm not missing anything.
And yes, I know this isn't computer related strictly speaking...but it is a computer chair...
I bought the chair for 200 plus 75 shipping, Total cost: $274.99.
That's what the online invoice says and that's what I paid with my credit card.
Now, more than a month and 1/2 later, I get an email telling I owe them more money! Here's the exact email:
Hi [redacted],
Thank you for your recent purchase with Madisonseating.com, the leader in selling brand name office chairs at discount prices.
FedEx advises you requested we should bill you for the $91.65 owed in duty charges and an entrance fee.
Should you have any questions or comments, please do not hesitate to reach us directly.
Susan
Finance Department
Madisonseating.com
Does anyone know what they're talking about? Is this some standard charge or what for large item? I buy quite a bit online and this has never happened before. I don't think I'll be paying, but still, I wanna make sure I'm not missing anything.
And yes, I know this isn't computer related strictly speaking...but it is a computer chair...