Sympatico does have a junk email. I had a sympatico account quite a few years back and was missing emails from people. My husband showed me a different way to log into my mail and see if I had any missing emails. I did. Not sure why the emails went there and didn't show up in my regular check. Found out I am having a similar issue with my outlook mail and I will regularly check through the web site for missing emails. I'm not sure what the web page is that you go to to check as it's been quite a few years since I had a sympatico account but it might be this: https://webmail.bell.net/loginr/wmwrap.jsp
Hope it helps.