Costco Capital One Mastercard - Cash Advance Fee for lottery purchase.
My wife bought a lottery ticket with our Costco Capital One Mastercard the other day and we were charged for a Cash Advance, I've called in and tried to get them to reverse it and the offshore call centre person wouldn't budge, they transferred me to a Canadian call centre rep and they agreed that it was insane and said to call back tomorrow and talk to a supervisor. Now I've read the fine print and noticed that this is apparently a thing, and I won't be buying lottery tickets at the kiosk anymore! I've also bought tickets at a similar kiosk and they were not billed as a cash advance. I understand the theory - I could buy chips at a casino with credit card, cash them out and get a super cheap cash loan, but applying a $5 fee and interest to a $6 purchase really makes me think twice about this whole card.
I'm hoping they'll be able to reverse it as a one time deal and since it's not applied equally. Anyone have any luck dealing with Capital One? The call centre folks are a little obtuse at times!
I'm hoping they'll be able to reverse it as a one time deal and since it's not applied equally. Anyone have any luck dealing with Capital One? The call centre folks are a little obtuse at times!
Last edited by lennyandcarl on Jan 3rd, 2018 11:54 pm, edited 2 times in total.