Credit Card Collision Insurance Exclusions
As a bit of a PSA, here's the story in a nutshell.
A lady had reserved a Dodge Durango with Alamo. She declined the additional collision insurance since her platinum Visa covered it. Alamo wasn't able to give her a Durango, as they didn't have one on hand. They upgraded her to a Nissan Armada. She took a trip north and slid off the road in icy conditions, damaging the Armada and setting off the airbags. She realized after the fact that the 2019 Armada has a MSRP of $65,498 and almost all credit cards in Canada have a limit where they will only cover damage on a vehicle with a MSRP of less than $65,000. (apparently Amex is the exception, with a limit of $85,000) I use my auto policy with BCAA for my collision insurance on rentals, which will cover any passenger car, no matter the MSRP, but only to a maximum of $60,000. The OP in the thread will possibly be on the hook for the entire cost of the car, as it has been deemed a write off, and the associated expenses of it being out of service.
I called the insurer that covers my business MasterCard, Allianz Global, and indeed, this is the limit on my card, too. The rep said that virtually all cc companies in Canada enforce the same policies. So in a nutshell, if you rent a vehicle with a MSRP above $65,000, take the rental companies coverage, because your credit card will pay $0 if there's any damage, not the first $65,000.
During my inquiries, I also learned that pick-ups and Uhauls are never covered either.
In the past few years, I've declined coverage on a Uhaul and upgrades to a BMW SUV and an Audi SUV. Thankfully, nothing happened.