CTV Olympic live stream - "Video Error"

[avp77]

I thought this was the best place to put this question, since it's more technical than sports related.

I haven't been able to get any of the live streams to work, though the archived highlights play fine using Silverlight. You can try out an example of a feed I'm trying here: http://www.ctvolympics.ca/videos/cha...l-matches.html

I just get a message that says "Video Error - Sorry for the interruption of your service, Please refresh your browser or click help if problem continues". There is, of course, no "help" button.

Everything else with Silverlight works fine (Netflix, Microsoft's Project Tuva) so it must be something to do with CTV's live stream. My sneaking suspicion is that I've only had my current cable IP for a couple of weeks, and it might not be on whatever database they're referencing for a live feed. I *am* most certainly in Canada.

So, if it's a problem of their IP geolocating not working properly, can I get that fixed in any way? Is there anyone I can contact at the CTV/Bellmedia oligopoly that is going to care that the service they're promoting so heavily isn't even working? I've tried a few email addresses, but I haven't had any kind of reply.

[mbk.2k3]

I am having problems with iphone ios app.

I keep getting "video not available"

But i attribute it to the fact that i am out of the country.
Location spoofing using jailbreak apps.

[djemzine]

Err it should not work because the Olympics is tomorrow. Isn't it?

Anyhow link works for me and all I am seeing are football games.

[mbk.2k3]

football matches have already started

[djemzine]

football matches have already started

It's seem its due to a scheduling issue or something.

[lostintransit]

Doesn't work for me on acanac at home but does at work. I am going with the bell conspiracy to limit to bell customers

[avp77]

Looks like it was a problem with the Distributel/Acanac group of IP's not being allowed (or at least some of them). From trying to access things like archived full events, which weren't working before, it seems to have been fixed now (fingers crossed).

[mofesto]

Trying to watch it today on Bell Fibe 25 and it's not working. Tells me to refresh and never works. I just finished installing Silverlight just for this - now have to uninstall that piece of crap again.

[wilsonlam97]

Looks like it was a problem with the Distributel/Acanac group of IP's not being allowed (or at least some of them). From trying to access things like archived full events, which weren't working before, it seems to have been fixed now (fingers crossed).

What can you say. It's a division of Bell Media

It's live on FTA though. Get a antenna everybody!

[manmanny]

Err it should not work because the Olympics is tomorrow. Isn't it?

Anyhow link works for me and all I am seeing are football games.

lmao.

[george__]

You need Silverlight from Microsoft

[wilsonlam97]

The app is even stupider. It just let's you watch ads monetized by Bhell.

[FunSave22]

Both the app and the website have been working fine for me over the past 3 days when looking at live video. Perhaps their system just got overloaded or was having temporary problems.

Or if I'm just getting lucky, I hope my luck keeps up.

[djemzine]

Saw the opening ceremonies from CTV's online stream. It didn't work before, in the sense, it kept on showing bloody news clips about Usain Bolt, etc. Missed the musician dude. Any how, the ceremony was nice. Did get two disconnects, but overall it was fine.

Apparently CTV is showcasing the rowing and something else, whilst TSN is showing something else.

[Jimboski]

Works for me fine..