Daycare refunds related to COVID cancellations?
Same goes for after school care for elementary school kids.
Here's what our daycare said.
Some families have inquired about our fee policy due to the COVID-19 situation. According to our policy “If, for any reason, the daycare should have to close during the day or is unable to open due to unforeseen circumstances, regular fees will still apply”. (Parent Handbook, page 16)
We understand how challenging this situation might be and to support our families in this uncertain time, we will offer a 1-week tuition discount. The payments for the period March 16’20 – March 27’20 will be processed as scheduled on Monday, March 16’20. There will be no payments processed on Monday, March 30’20 as the week of March 30’20 is being discounted. The next payment for 1-week only will be scheduled upon return to school on April 6’20.
That's not too bad, but if it goes on for longer we won't have a choice but to cancel the care and stop paying for nothing. They probably won't let us back in when this is done, so we'd have to find new care.
I haven't heard back from our older kid's after school care, but it might be the same policy.