Dealer reasons for delaying delivery on a vehicle?
GSM sent me an e-mail and explained my car was in production and delivery will take "up to 60 days". Okay, the 60 days is probably a worst-case scenario. So I called the salesman a few hours ago and was told that the finance manager takes care of the vehicle search, but lo and behold, the FM's on vacation. Said he'd inquire with the same GSM who e-mailed me this past Saturday. Based on how things have progressed, I'm not expecting to be given any tangible information even if I dog him for updates.
It's only been 7 business days, but the fact that I had to contact them and am no more certain of when I'll get the vehicle strikes me as odd. Obviously, this is an example of bad post-sales service, but it's got me thinking about why a dealer would intentionally delay delivery on a vehicle.
I have read that delivery can take a long time in specific cases, but the 6 is a fairly standard car that's mid-way into the current model year; there shouldn't be any supply issues.
Any thoughts? Not going to name any names just yet, as it's still early and for all I know I could be taking delivery this week (there is zero indication of this, however).