Automotive

Dealership Made Car Worse

  • Last Updated:
  • Sep 14th, 2017 1:38 pm
[OP]
Sr. Member
Apr 20, 2003
629 posts
15 upvotes
Cheapo-Findo wrote:
Sep 13th, 2017 8:08 am
Did Op came from a Beige Corolla to owning a Audi but expecting to pay Toyota's dealership service prices?
I'm not complaining about the prices, I'm complaining about the diagnosing. The initial diagnosing from Audi was: stretched timing belt, damaged valves, perhaps cylinder damage and replace turbo. My diagnosing from my mechanic, was timing chain and tensioner replacement. So it's funny how the actual brand dealership is just tacking on additional problems, especially when it's a brand new turbo that was replaced last year.
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Apr 21, 2004
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Invasionmix wrote:
Sep 13th, 2017 8:38 am
I'm not complaining about the prices, I'm complaining about the diagnosing. The initial diagnosing from Audi was: stretched timing belt, damaged valves, perhaps cylinder damage and replace turbo. My diagnosing from my mechanic, was timing chain and tensioner replacement. So it's funny how the actual brand dealership is just tacking on additional problems, especially when it's a brand new turbo that was replaced last year.
Did your mechanic confirm that the other stuff were made up or did he do the bare minimum necessary to get the car into driving condition and avoiding near term issues?
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Oct 16, 2007
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geokilla wrote:
Sep 8th, 2017 5:40 pm
Sounds like you got suckered into the car. Classic "clear the code and sell car." My advice: junk the car and buy a new one. Let this be a lesson on buying cars privately.
This doesnt make much sense if it was the tensioner that went. OP complains about the engine was slow/weak. If this was an issue when he bought the car, he would have noticed the engine being weak from the start. There is no sensor for a failing tensioner. I think its just a case of bad luck/timing.
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Sep 14, 2006
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Invasionmix wrote:
Sep 8th, 2017 5:09 pm
Bingo lol



2012 Audi A4
WOW! Rebuild engine and replace turbo on a 2012 car? Did u get the car brand new or is it used when you bought it?
TEAM CANADA!!!!!!!!!!!
[OP]
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Apr 20, 2003
629 posts
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alanbrenton wrote:
Sep 13th, 2017 8:49 am
Did your mechanic confirm that the other stuff were made up or did he do the bare minimum necessary to get the car into driving condition and avoiding near term issues?
He did the compression test to see if it held compression, so the valves were OK. The turbo under/over boost error code hasn't gone back up yet, and I can feel the boost when I drove it. I just picked it up today, so hopefully it's all ok now. The mechanic just said I'll probably have to get the serpentine belt replaced during the next service for the car.
[OP]
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Apr 20, 2003
629 posts
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ziaa wrote:
Sep 13th, 2017 9:28 am
This doesnt make much sense if it was the tensioner that went. OP complains about the engine was slow/weak. If this was an issue when he bought the car, he would have noticed the engine being weak from the start. There is no sensor for a failing tensioner. I think its just a case of bad luck/timing.
Yeah I think you're right. My coworker and I both test drove the car, we both said it feels good and smooth. The owner drove it after for a couple of days too and no problem, I drove it for 800 kms (a week) and no problems. Then one morning the engine just took a few seconds to crank and I had to press the gas almost half way before I can accelerate adequately. I had an OBD reader to clear the code the first time it came up only to see it come back after 5 minutes. So I don't know how the previous owner was able to clear it for a week or 800kms. I think it's just sheer bad luck and timing as you said. It had the old style tensioner on it, which has been known to fail without any signs, there should've been a recall for the tensioner but I guess it would've been too expensive for Audi.
[OP]
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Apr 20, 2003
629 posts
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bobbings wrote:
Sep 13th, 2017 11:07 am
WOW! Rebuild engine and replace turbo on a 2012 car? Did u get the car brand new or is it used when you bought it?
That's what Audi's service department said. About 6-8k in repairs. I said I'm gonna bring it to my mechanic and it was $1600, and he said it was just the timing chain, the cylinders are ok and the turbo is ok. So Audi's service reps were really idiotic with their diagnosing or they wanted to pad their pocket.
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Oct 16, 2007
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Invasionmix wrote:
Sep 13th, 2017 11:51 am
That's what Audi's service department said. About 6-8k in repairs. I said I'm gonna bring it to my mechanic and it was $1600, and he said it was just the timing chain, the cylinders are ok and the turbo is ok. So Audi's service reps were really idiotic with their diagnosing or they wanted to pad their pocket.
When a dealer quotes a repair, they are going to include everything that could potentially go wrong. They dont do the bare minimum only to have you come back a few days later pissed off that the repiar didnt work. I am sure if you asked audi to only do the tensioner and chain, they would have.
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Jul 26, 2007
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Toronto
ziaa wrote:
Sep 13th, 2017 12:19 pm
When a dealer quotes a repair, they are going to include everything that could potentially go wrong. They dont do the bare minimum only to have you come back a few days later pissed off that the repiar didnt work. I am sure if you asked audi to only do the tensioner and chain, they would have.
Mind as well replace all the parts and rebuilt the whole car for him if going with what you are saying.
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Oct 16, 2007
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peteryorkuca wrote:
Sep 13th, 2017 1:50 pm
Mind as well replace all the parts and rebuilt the whole car for him if going with what you are saying.
Might as well sell him a new car after that too! Its a business at the end of the day. Their best interest it not always in line with the customers. Everyone has to watch out for themselves.
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Deal Guru
Aug 22, 2011
14645 posts
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Ottawa
ziaa wrote:
Sep 13th, 2017 12:19 pm
When a dealer quotes a repair, they are going to include everything that could potentially go wrong. They dont do the bare minimum only to have you come back a few days later pissed off that the repiar didnt work. I am sure if you asked audi to only do the tensioner and chain, they would have.
That's a load of crap, considering they wanted to replace the turbo, which is a separate part from the engine.
[OP]
Sr. Member
Apr 20, 2003
629 posts
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ziaa wrote:
Sep 13th, 2017 12:19 pm
When a dealer quotes a repair, they are going to include everything that could potentially go wrong. They dont do the bare minimum only to have you come back a few days later pissed off that the repiar didnt work. I am sure if you asked audi to only do the tensioner and chain, they would have.
Yes and no. When I bring my car to the dealership I expect to get professional opinions from mechanics who work on Audi's 99% of the day and charge $150/hr for accurate information. If I brought it to Joe Blow Garage that fixes any and every car then yes I would understand the Christmas list of things that needs to be repaired. It's like going to a specialist doctor and getting the wrong diagnosis that a local school nurse can get right.
Member
Mar 7, 2010
321 posts
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Toronto
You're might be dealing with possible vacuum leak under certain conditions or sticking wastegate on the turbo.
Those symptoms would trigger check engine light and the car would feel under powered. Both can come and go.

This can explain engine not starting at times (vacuum leak).

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