If you are making an outbound call, and are recording the call WITHOUT informing the 2nd party, then it is ILLEGAL, no if's and's or but's.brunes wrote: ↑Mar 26th, 2008 3:04 pmThat is not true whatsoever. As long as 1/2 the party knows the conversation is being recorded it is perfectly legal and court admissible.
There are SEPARATE legal regulations that make it not allowed for private corporations to record calls without the other parties notification - that is why companies have to advise you that "this call may be recorded". This does not apply both ways though. Customers ar epefectly free to record conversations with other customers.
If you were to try and submit that in court, it wouldn't fly.
I think INBOUND is different, however OUTBOUND calls can't be recorded, unless you advise the other party of that fact...