Dell frustration
A few weeks ago (Aug 12) I ordered a Dell Inspiron laptop with Office 2010. After tax and a RedFlagDeals.com coupon my order came to $685.50. So of course, I keep getting emails saying my order is delayed and just today I got an email saying my order was cancelled and they were issuing me a new order number.
Taking a look at the new order I see it's the same price ($685.50), but now it's without Office 2010. In the new order it specifically says "NO PRODUCTIVITY SOFTWARE REQUESTED". ARGH!!! So frustrating.
I just called to get this straightened out, but of course the online sales department is only open from 8:30am - 5:30pm, even though I got the email 30 minutes ago at 8pm saying they take customer service very seriously.
Sorry - there's no real point to this post, I just needed to vent.
Taking a look at the new order I see it's the same price ($685.50), but now it's without Office 2010. In the new order it specifically says "NO PRODUCTIVITY SOFTWARE REQUESTED". ARGH!!! So frustrating.
I just called to get this straightened out, but of course the online sales department is only open from 8:30am - 5:30pm, even though I got the email 30 minutes ago at 8pm saying they take customer service very seriously.
Sorry - there's no real point to this post, I just needed to vent.